This Business Is Not BBB Accredited

Flagstar Bank

Flagstar Bank

(248) 312-5400

Flagstar Bank

30 years in business
Headquarters
5151 Corporate Drive
National Corporate Headquarters
Troy, MI 48098-2639
Fax Numbers
  • (888) 541-2056
  • (248) 320-6655
Additional Phone Numbers
  • (248) 312-2000
  • (800) 945-7700
  • (517) 327-2265
  • (734) 994-7800
  • (734) 214-2265
  • (517) 381-2265
  • (517) 622-4321
  • (517) 699-4040
  • (616) 494-8644
  • (248) 723-4545
  • (800) 447-7181
  • (248) 258-9333
  • (517) 787-9700
  • (517) 439-9349
  • (517) 784-3118
  • (517) 764-5800
  • (517) 536-8692
  • (517) 531-4441
  • (517) 784-0153
  • (517) 592-4626
  • (517) 784-5054
  • (734) 663-9699
  • (734) 475-6646
  • (517) 336-4200
  • (313) 381-8900
  • (586) 263-5600
  • (248) 932-9350
  • (248) 586-0900
  • (517) 799-3600
  • (248) 543-1817
  • (810) 984-4850
  • (248) 601-4457
  • (586) 254-6464
  • (248) 593-6700
  • (248) 312-6372
  • (248) 435-0059
  • (313) 832-7971
  • (248) 288-6559
  • (248) 324-0013
  • (248) 476-9160
  • (586) 268-3230
  • (734) 953-6890
  • (734) 981-4942
  • (248) 968-3710
  • (734) 207-0175
  • (586) 566-1990
  • (313) 875-4406
  • (313) 885-0800
  • (313) 593-1567
  • (248) 644-6910
  • (517) 540-0340
  • (248) 312-6531
  • (734) 282-2641
BBB File Opened: 10/18/1991
Business Started: 01/22/1987
Business Started Locally: 01/22/1987
Business Incorporated: 01/22/1987 in MI
Type of Entity
Corporation
Business Management
  • Ms. Amy Sternfels, VP, Customer Experience Manager
Business Category
  • Banks
  • Loans
  • Loans - Small Business
  • Consumer Finance & Loan Companies
  • Mortgage Brokers
  • Financial Services

Alternate Business Names
  • Flagstar
  • Flagstar Bank Banking Center
  • Flagstar Bank Home Lending
  • Flagstar Bank Loan Center
  • Flagstar Bank Loan Centers
  • Flagstar Bank, Banking Centers
  • Flagstar Banking & Loan Center
  • Pemberton Loan Center

A+

Government Action

Consent Order

On September 29, 2014, the USA Consumer Financial Protection Bureau (CFPB) issued a Consent Order against Flagstar Bank (Respondent).   In the Consent Order, the U S Consumer Financial Protection Bureau alleged that Respondent:

 

  • committed unfair acts or practices by impeding borrowers’ access to loss mitigation. Respondent failed to review loss mitigation applications in a reasonable amount of time; withheld information

... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Flagstar Bank

THIS BUSINESS IS NOT BBB ACCREDITED

Flagstar Bank

Customer Review Rating:

93%

Composite Score: