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Find a Location

General Motors Corporation has 49 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • General Motors Corporation

      PO Box 33170 Detroit, MI 48232-5170

    • General Motors Corporation

      PO Box 7047 Troy, MI 48007-7047

    • General Motors Corporation

      PO Box 33169 Detroit, MI 48232-5169

    • General Motors Corporation

      PO Box 33166 Detroit, MI 48232-3166

    • General Motors Company

      PO Box 909989 Milwaukee, WI 53209-8989

    Business ProfileforGeneral Motors Corporation

    Auto Manufacturers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 297 Customer Reviews

    Customer Complaints

    2,323 complaints closed in last 3 years

    815 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    General Motors Corporation has 49 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • General Motors Corporation

        PO Box 33170 Detroit, MI 48232-5170

      • General Motors Corporation

        PO Box 7047 Troy, MI 48007-7047

      • General Motors Corporation

        PO Box 33169 Detroit, MI 48232-5169

      • General Motors Corporation

        PO Box 33166 Detroit, MI 48232-3166

      • General Motors Company

        PO Box 909989 Milwaukee, WI 53209-8989

      Headquarters
      PO Box 33170, Detroit, MI 48232-5170
      BBB File Opened:
      1/1/1936
      Years in Business:
      115
      Business Started:
      9/16/1908
      Business Started Locally:
      9/16/1908
      Business Incorporated:
      7/30/1917
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Saab Cars USA
      • ESIS/GM Central Claims Unit
      • Chevrolet
      • General Motors
      • Buick Division
      • G M C Truck
      • Pontiac
      • Cadillac
      Business Management
      • Mr. Daniel Francis, CEO
      Contact Information

      Principal

      • Mr. Daniel Francis, CEO
      Additional Contact Information

      Fax Numbers

      • (866) 215-6750
        Other Fax

      Phone Numbers

      Customer Complaints

      2,323 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      My wife and I bought a 2022 Chevrolet Blazer RS in January 2022. We bought it knowing that the heat/cooled seats and heated steering would not work til the microchips came in. We were informed by the dealership that the chips would be sent by the beginning of the 3rd quarter of 2022 so we based our purchase on expecting that to be true. None the less we didnt receive any microchips til late December of 2022 and they were for the heated/cooled seats. We set up an appointment with the dealership to get them installed and they work fine. 20 months after we purchased our Blazer we have yet to receive the microchips for the heated steering wheel. Its a shame that GM has our hard earned money for 20 months and I still have to wait for them to make my vehicle complete while they continue to produce vehicle after vehicle with all the microchips in them. While bragging on national tv how they are making billions on dollars in profits. No one makes big business accountable for anything they just let them keep trampling the working man. The tax payers should have let GM go bankrupt instead of bailing them out. I would just like what is due to me and my wife and what we were promised. Otherwise I feel GM should be forced to make our vehicle complete promptly or be forced to buy it back for the full price we purchased it at. My wife and I would have never purchased this vehicle if we knew this was going to be the out come. We were misled from the get go and now it seems like we out getting the run around. I have contacted GM customer service numerous times in the last ******************************************************* our situation. I hope something will be done about our situation.

      Customer Reviews

      297 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      VJ G

      1 star

      04/11/2024

      GM should be ashamed of themselves for delivering a defective Lyriq to the customer. Being a gigantic car industry dealer, they cheat customers with poor customer service. They dont have guts to talk to the customer to listen to them. ****** who is the leadership team person doesnt care.Cadillac Lyriq is one of the failure car designed by GM

      Local BBB

      BBB of Detroit & Eastern Michigan

      BBB Reports On

      BBB reports on known marketplace practices.

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