BBB Accredited Business Profile

Ford Motor Company / Consumer Affairs

Ford Motor Company / Consumer Affairs

(800) 392-3673

Ford Motor Company / Consumer Affairs

114 years in business
P. O. Box 6248 MD 4S
Dearborn, MI 48126-4207
Additional Phone Numbers
  • (800) 521-4144
  • (313) 446-4450
  • (800) 477-8847
  • (313) 845-5590
Additional Website Addresses
  • http://www.fordcredit.com
BBB File Opened: 10/01/1927
Business Started: 01/01/1903
Type of Entity
Corporation
Business Category
  • Auto Manufacturers & Distributors
  • Manufacturers & Producers

Additional Information
Alternate Business Names
  • Ford ESP Headquarters
  • Ford Motor Company
  • Ford Motor Company-Customer Service Div.
  • Ford Motor Company-Extended Service Plan
  • Ford Motor Company-Parts & Service Div.

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Ford Motor Company / Consumer Affairs

Ford Motor Company / Consumer Affairs

BBB ACCREDITED SINCE 10/01/1927

Customer Review Rating:

Positive
5%
Neutral
5%
Negative
91%

Composite Score:

0 3