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          The Accounting Office, Inc. has 1 locations, listed below.

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            Business ProfileforThe Accounting Office, Inc.

            Accounting
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/4/2020

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Full Service accounting and tax firm providing monthly bookkeeping, accounting and tax planning, and payroll services to small and medium sized businesses. Full financial statements and tools are provided each month. Each monthly financial statement is reviewed for tax planning purposes as well. Fees are fixed with a monthly amount taking the guesswork out of fee planning by business owners for accounting and tax services.

            Business Details

            BBB File Opened:
            4/30/2009
            Years in Business:
            29
            Business Started:
            2/22/1995
            Business Started Locally:
            2/22/1995
            Business Incorporated:
            1/1/1992
            Accredited Since:
            12/4/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Contact Information

            Customer Contact

            • Colleen Shultz, Office Manager
            Additional Contact Information

            Fax Numbers

            • (248) 449-9633
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/15/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            After 10 months of regularly being told my tax returns were "done" and many times told they will be sent for review "next week", this company sent me an email on March 9th telling me they wanted more money by March 15th, or they would "disengage.". I had been pushed from account rep to account rep 5 times, had cooperated fully to the best of my ability and was never a hinderance to the process. I had been told numerous times that all necessary extensions had been filed and I had nothing to worry about. After requesting to the 5th representative of this company to claim to be my "new tax preparer" to immediately see the extensions for 4 business returns and my personal tax returns as well as the work that was done to date, I was ignored and ultimately sent the disturbing email in which I was now being told that "penalties and fees where accruing".I have been using this company for business and personal tax returns for many years without problems. They apparently recently transitioned operations of the company and I now have a huge issue to resolve. My 2021 returns have not been completed and I have reason to believe that no work has been done at all to date. I have requested my documents to be sent to me immediately and not been responded to by anyone. I do not yet know to what extent my damages will be but I'm sure they will be costly. I do not know what recourse I have but will have to take action against this company.
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            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB of Detroit & Eastern Michigan

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