BBB Attends Consumer Protection Resource Fair, Offers Tips in Recognition of Consumer Protection Week

  
     
March 08, 2017

DENVER, CO — National Consumer Protection Week (March 5-11, 2017) is a coordinated campaign that aims to “help people understand their consumer rights and make well-informed decisions about money.” BBB is one of many partnering organizations offering consumers tips on various topics such as identity theft, credit management, shopping and scams.

In 2016, BBB helped consumers resolve issues through 21,467 closed complaints and 9,836 published customer reviews.  BBB also offers Scam Tracker, an online tool for the public to report scams and learn about scams reported by others, and Dispute Resolution Services, including mediation and arbitration, to help resolve individual concerns.

In recognition of NCPW, Better Business Bureau will join The Colorado Department of Regulatory Agencies (DORA) on March 9th for a Consumer Protection Resource Fair at the University of Colorado-Boulder campus. Many local partner organizations will be in attendance to provide free informational resources to consumers. The event takes place at the University of Colorado-Boulder’s Kittredge Hall Central Multi-Purpose Room located at 2480 Kittredge Loop Drive Boulder, CO  80310 from 10 a.m. to 2 p.m.

BBB serving Denver/Boulder also offers consumers the following advice to protect themselves:

  • Do your research. Before purchasing something or donating money, thoroughly research the business or organization. Look up a company’s BBB Business Profile at bbb.org to see customer reviews and what consumers are experiencing before you buy.
  • Protect your personal information. Social Security numbers and bank account numbers should be kept private from strangers who make contact through the phone, Internet or mail.  Shred sensitive documents that include personal financial information. Monitor your accounts closely to quickly detect suspicious activity. Shop on secure websites and confirm that the business is trustworthy before entering your credit card number. Keep antivirus software up-to-date and use caution when browsing the Internet.  
  • Read the contract and the fine print. Contracts are meant to protect both businesses and consumers by outlining the terms of the agreement. Thoroughly read terms and conditions, including the fine print, to fully understand your rights—even if it means taking it home and sleeping on it.
  • Never wire money to someone you don’t know. Scammers know it’s extremely difficult to track money sent via MoneyGram or Western Union, and it’s nearly impossible to get your money back once it’s been sent via wire. Even if you’ve been given a check to cover the amount you’re wiring, the check could be fraudulent, leaving you liable for the money.
  • Avoid scams. BBB offers Scam Tracker, an interactive online tool where people report scams near them. Watch out for red flags, such as requests to send money via wire transfer or prepaid debit card, or requests for personal and financial information. Remember, if something sounds too good to be true, it probably is.

To get involved in National Consumer Protection Week, check out the resources at ncpw.gov, watch your BBB Facebook page, or use #ConsumerProtection and #NCPW17 on Twitter.

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ABOUT BBB: For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. The Council of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico, as well as home to its national programs on dispute resolution, advertising review, and industry self-regulation.