BBB Accredited Business Profile

GoLabs Inc.

GoLabs Inc.

(844) 446-8729

GoLabs Inc.

3000 Lawrence St # 142
Denver, CO 80205-3422
Additional Email Addresses
  • landon@gotrax.com
  • nick@gotrax.com
  • jeff@gotrax.com
BBB File Opened: 08/17/2017
Business Started: 05/26/2017
Business Incorporated: 05/26/2017 in CO
Type of Entity
Corporation
Business Management
  • Mr. Alex Connelly, Vice President of Sales
Business Category
  • Wholesale Toys
  • Sports and Recreation
  • Moped
  • Recreational Vehicles
  • Electric Scooter
  • Scooter Repair

Products & Services
GOTRAX™ Hoverfly , GOTRAX™ Hoverfly Plus
Service Area
GOTRAX™ provides the ability to purchase and utilize warranty coverage in the Continental United States. 
Number of Employees: 
13
Methods of Payment
  • GOTRAX™accepts all major credit cards.
Refund & Exchange Policy: 

Refunds
GOTRAX™ will process returns and refunds only for items that were purchased directly from GOTRAX.com within the last 30 days. Return items purchased through an authorized dealer (whether in-store or through an online marketplace) to the point of purchase.

To return an item from GOTRAX.com, please see our Return Guidelines below for step-by-step instructions that will ensure proper processing.

Failure to follow our return guidelines and instructions may result in a delay that could affect your eligibility to receive a refund.

Once your return is received, GOTRAX™ will issue a credit for the full purchase price (plus tax) to the credit card charged for the original purchase of the item(s). This credit excludes outbound shipping costs.

Unless the return is the result of a GOTRAX™ error, the cost of returning item(s) is the responsibility of the customers.

Return Guidelines

We accept all returns of new, unused items ordered from GOTRAX.com in the last 30 calendar days.

All items must be returned in their original GOTRAX™ packaging.

Returns must be postmarked within 30 days of original receipt.

Please allow us at least two weeks for processing once we have received the returned item(s).

BBB accredited business

A-

Overview

Welcome to the GOTRAX™ GALAXY, where every day’s the weekend and robots are our friends. We’re on a mission to create electric rideables that boost imaginations and the possibilities for personal transportation.

As of 2017, GOTRAX™ is dispatching electric rideables across the planet, starting with the HOVERFLY and HOVERFLY PLUS two-wheel self-balancing electric scooters aka hoverboards.

Our company values start right here in our Denver-based marketing headquarters, where our team works their space boots off to raise the standards of the electric rideables industry.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for GoLabs Inc. include:

  • Length of time business has been operating

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

GoLabs Inc.

GoLabs Inc.

BBB ACCREDITATION SINCE 09/06/2017

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