Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Eldorado Artesian Springs Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEldorado Artesian Springs Inc

    Bottled Water Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Eldorado Artesian Springs Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 445, Eldorado Springs, CO 80025
      BBB File Opened:
      11/19/1990
      Years in Business:
      38
      Business Started:
      4/15/1986
      Business Started Locally:
      4/15/1986
      Business Incorporated:
      4/15/1986
      Type of Entity:
      Corporation
      Business Management
      • Mr. Patrick Coyne, General Manager
      • Ms. Kate Janssen
      • Mr. Stan Havlick, Regional Director
      • Mr. Jeremy Martin, VP Marketing/Co-Owner
      Contact Information

      Principal

      • Mr. Patrick Coyne, General Manager
      • Mr. Jeremy Martin, VP Marketing/Co-Owner

      Customer Contact

      • Mr. Jeremy Martin, VP Marketing/Co-Owner

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      I have zero complaints about the quality of the water, it's actually delicious. My main issue is with the delivery service. I signed up almost a year ago, out of the whole time, my delivery has been rescheduled without prior notice 5 times. El Dorado will send you calendar of deliveries (in advance for the year) that they never adhere to. They ask you to put your containers outside of your home at 7:00 am on the morning of your delivery. The containers stay out all day until 5:00 pm when I usually receive an email letting me know that my delivery has been rescheduled without a reason, usually for 2 days after. I have contacted customer service multiple times, emailed them and no one is able to help me. I am simply told that "The driver run out of water" How can that happen? Please honor your side of the bargain and since I have a contract with you for 12 months, please deliver my water on time each month. I pay my bill on time each month too
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      john d

      1 star

      01/05/2022

      THEY TOOK ME TO COURT AND I WON.THEY ILLEGALLY CHARGED ME FOR SERVICES NOT RENDEREED THAT I HAD CANCELED ELDORADO WATER IS A CRIMINAL BUSINESS WHOS EMPLOYEES SHOULD BE IN JAIL.THEY CONSPIRED TO SOURCE FALSE EVIDENCE JUST BEFORE COURT. IN FRONT OF ME NOT NOTICING I WAS STANDING A FOOT AWAY.THIS COMPANY SHOULD BE SHUT DOWN PERMANENTLY tHEY ILLEGALLY USE THE SYSTEM TO CREATE DEBT CONTRACTS TO SELL TO DEBTR COLLECTORS.TAKE THEM TO COURT YOU WILL WIN. THEY ARE SCUM. I HOPE THEY ARE PUNISHED FOR THEIR CRIMINAL ACTIONS

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.