Business ProfileforFull House Movers

I hired ****************************** in Oct 2022 to make my move from ******* to **************, ** in Feb 2023. They gave me a low estimate over the phone, and the representative was pushy about getting me to commit and promised me the world. Close to the move date, I had a phone conversation with ******* and received an updated estimate that was 40% higher than the original with multiple "new" fees (fuel surcharge, elevator, and supplies). I had no choice but to go with it, since my lease was ending. The pick up was Feb 15. I asked for March 7 as the first available date for delivery. So on March 7, I called Full House (the contractor) and learned that first available date for delivery meant that they have 30 days after that date to deliver. Meanwhile I was sleeping on the floor and eating takeout.By April 5, I was exhausted by having to chase down Full House reps to find out where my items were and when they were coming. They didn't know where my stuff was, and they kept making fake promises about delivering "soon." Finally, on Friday, April 7 my items arrived. Full House charged me more because their delivery truck was so large. They finished unloading around midnight, and there were smashed large pottery, damaged boxes, a broken bamboo desk, and a ripped specialty rug. I was too tired to check the contents of each of the boxes at midnight, so I signed and they left. In the next month, I realized more items were damaged as I unpacked, and my computer monitor and keyboard were missing. I filed a claim with CSI, their third party claims representation. They offered me $264 for damages worth over $5,000.I feel like I was tricked into signing on with these movers. I paid much more than I was supposed to pay when I agreed to the initial contract, they took a month of my life as I tried to chase down my items, and they delivered my items but much of it was either stolen or broken. I strongly recommend against signing with ******* or Full House Movers.