Business ProfileforWindish RV Center

My husband and I purchased a new travel trailer on April 9, 2022. At time of purchase, kitchen window blind was missing and we were told it had been ordered. In June, we received a recall notice from the manufacturer, I tried calling Windish RV 6 times in 3 weeks to follow up on our window blind, as well as scheduling to get the recall resolved. No response. I then submitted a request on their website and received a prompt call from our salesperson, who promised we would receive a call from service that day. To my surprise, I received a call from **** in service who advised we already had an appointment on Thursday, August 18th. We were never told that an appointment had been made for us, I asked if we could drop off our trailer on the Saturday beforehand as we live 2+ hours away from the dealership and we work during the week. Over the last several weeks I have been told this can be done, but I need to talk to (insert next persons name here)_______. I cant get a call back, it is clear that other than our salesman, no one cares about customer service after the sale. Other customers have been granted this option, but we are being ignored.