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Find a Location

iRoof and Restoration has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • iRoof and Restoration

      Westminster, CO 80023-6611

      BBB Accredited Business
    • iRoof and Restoration

      11990 Grant St Ste 550 Northglenn, CO 80233-1101

      BBB Accredited Business

    Business ProfileforiRoof and Restoration

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2016

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    iRoof and Restoration offers roofing services

    Products & Services

    Roofing Contractors

    Business Details

    This is a multi-location business.

    Find a Location

    iRoof and Restoration has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • iRoof and Restoration

        Westminster, CO 80023-6611

        BBB Accredited Business
      • iRoof and Restoration

        11990 Grant St Ste 550 Northglenn, CO 80233-1101

        BBB Accredited Business
      Location of This Business
      Westminster, CO 80023-6611
      BBB File Opened:
      11/2/2016
      Years in Business:
      12
      Business Started:
      12/1/2011
      Business Incorporated:
      12/1/2011
      Accredited Since:
      7/1/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      8:00 AM - 6:00 PM
      Su:
      Closed
      Business Management
      • Mr. Michael C. Dunn, Owner
      • Mrs. Paulina Dunn, Owner
      Contact Information

      Principal

      • Mr. Michael C. Dunn, Owner
      • Mrs. Paulina Dunn, Owner

      Customer Contact

      • Mrs. Paulina Dunn, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/01/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      *** iROOF NEITHER RESPONDING/HONORING CONTRACT - 2018 HAIL DAMAGE CLAIM AND I STILL NEED THIRD ROOF CORRECTLY INSTALLED UP TO ***************** CODE DUE TO THEIR TWO PREVIOUS ROOF INSTALLATIONS FAILING ***************** INSPECTION. *** $33k PAID BY MY INSURANCE COMPANY FOR TWO ROOFS SINCE ********************************* 2022 I AM STILL DEALING WITH iROOF'S FAILURE TO INSTALL ROOF #3 - HOPEFULLY UP TO CODE - NOW THEY'RE AVOIDING ME AND BLOWING ME OFF - THANKS ***********************!!!*** ******* TRIED TO FILE A CLAIM WITH JAIMIE'S INSURANCE BUT HE ISN'T A ROOFER SO "NO COVERAGE" DENIAL OF CLAIM.*** ******* WILL NOT PROVIDE iROOF'S INSURANCE FOR SUBMISSION OF A CLAIM AND IS NO LONGER RESPONDING TO ME ABOUT INSTALLATION OF THIRD ROOF (COMPLIANT WITH ***************** CODES). The proposed repairs do not adequately address the deficiencies noted in my Final Determination Report. As indicated in the report, portions of the work were not inspected as required, were identified as improperly installed during my inspection, or were noted as deficient in prior inspections and not re-inspected as required. Additionally, some of the deficiencies addressed in Paulinas message appear to be the result of poor-quality workmanship (The wrinkles shown on the roof are from lack of heat; All of the pipes need to be reflashed as stated and will be taken care of. As well as the skylight in the front.; As far as the peeling on the flashings, those flashings are required to be primed, so that will be completed, and the cap sheet will adhere properly with added heat.). The opinions stated in my Final Determination Report remain unchanged and it remains my opinion that determination of achievement of full compliance with applicable codes and manufacturers specifications requires replacement of the roof with performance of all required inspections at the appropriate phases in the installation process of the new roof covering. *************************************, C.B.O., *****************
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rylee F

      1 star

      12/31/2023

      After a few months of looking for a reputable company to repair hail damage I came across Iroof. **************** was great, very easy to talk to and things seemed like they were moving in the right direction. I signed a repair contract in September, I informed them that I would be selling the property by the end of the year/start of **** so I needed the repairs done in a timely manner. I stressed this multiple times through calls/texts/emails to make sure communication was open. I was told this would not be a problem (3+ months is plenty of time right?) After they repaired the roof and gutters (that have already been deemed "not up to code" by an inspector because they didn't include downspouts) we were told the down spouts weren't originally there so they didn't include them. I have called several times daily for the last 3 months trying to get a hold of them, I've texted, emailed and left multiple voicemails because the vinyl siding and skylight still needed to be repaired. I've spoken with their CCR's (who are a 3rd party company and not even direct contact to the business) and they told me every time they will "send an urgent message to take care of it or have someone call me back". They never do! Here we are on the last day of 2023 and the repairs are still not done. The vinyl siding and skylight that was "special ordered" according to what they told me on 11/17 are still waiting to be fixed, Then we find out by ******* that the Skylight and Vinyl siding was never ordered, stating that I *wanted to save money on the deductible so they thought I didn't want to repair them*. This was never the case. I text with ********* multiple times about the repairs and was told they were just waiting for the vinyl siding and skylight to come in. We asked for a timeline multiple times.. We were told the skylight would be done this Friday, confirmed via phone call, surprise they never showed up. I've now lost 2 sales on the home because of this. 10/10 would not recommend.

      Local BBB

      BBB Great West + Pacific

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