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          Advanced Exteriors, Inc. has 1 locations, listed below.

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            Business ProfileforAdvanced Exteriors, Inc.

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/26/2007

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Products & Services

            Roofing (all types) - residential & commercial
            Siding/Soffit/Fascia
            Gutters/Downspouts
            Windows/Doors
            Painting
            Insulation
            Carpentry
            Stucco
            Skylights
            Solar/Roofing Coordination/Warranty

            Business Details

            BBB File Opened:
            7/11/2007
            Years in Business:
            17
            Business Started:
            12/17/2006
            Business Incorporated:
            12/17/2006
            Accredited Since:
            7/26/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Ty Correy, President
            Contact Information

            Principal

            • Mr. Ty Correy, President

            Customer Contact

            • Mr. Ty Correy, President
            Additional Contact Information

            Fax Numbers

            • (303) 756-3756
              Primary Fax

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/16/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            This complaint is against Advanced Exteriors (AE), **** for defaulting mutually signed contract on July 14, 2023: as follows:1. AE agreed to provide GAF Class 4 Hickory color shingles at no extra cost, but did not deliver or install as promised,2. AE agreed to provide required photo evidence and paperwork for hail damages on my property to substantiate and supplement additional items to the insurance's final actual value (ACV) and for issuing payment to AE upon delivery of materials and completion of work. AE did not deliver materials nor completed the work itemized in the final claim as promised,3. AE agreed to 1-3 months date of service for completion, but did not delivered material nor completed the work agreed upon per contract. After the contract had lapsed on Oct 15, 2023, the ** proposed Oct 31-Nov 3 as new date for completion, but once again never came to fruition at which time I informed the ** I would seek another contractor. On Nov 4, I received an invoice for $8,820.38 due upon receipt, a 15% of the total claim proceeds and to put a lien on my house if I did not pay. I contacted the main office and asked to meet with the CEO/Owner to relate my experience and invoice but was denied by the Admin and told I was not a customer of the **** but of the ** and that ** and Mgmnt would meet to review the invoice and get back to me later. On Nov 8, I received an email from the ** reminding me they settled my claim with a $21K increase over the initial claim and had an open permit for my roof that no one else could open to install it, but regardless they would pursue with the cancellation invoice if I continued to cancel. The ** feels this $21K claim increase gives them power to impose unwarranted invoices, bullying with lien threats and to drag defaulted contract forever without accountability for providing materials and complete the work. This is to help others from falling prey to this business malpractice and to end it with the help of BBB.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Catherine O

            5 stars

            07/05/2022

            Working with Advanced Exteriors has been a thoroughly positive experience! From beginning to end and all the way through, I can't say enough about what a seamless process this was. I called AE for an inspection and fortunately got connected to ************ **** was amazing as the project manager. Initially I was just looking for a roof inspection, as I'm taking on my parents' home, and had no idea that there was hail damage, or how old the roof was for that matter. He was so helpful and I did not feel pressured in any way, he answered all my questions, and worked with the insurance company and did all the heavy lifting to make this a very easy process. He always responded in a very timely manner to any issues or questions I had along the way. It was a pleasure to work with him. I'd say he represents the company extremely well, and if you are looking for a roof inspection, ask for ****!***** from the office was amazing at communicating with me throughout the process. We had a few weather related delays but she always worked with me and my calendar on finding good times to reschedule, as it wasn't always safe to proceed with high winds, snow etc. I was never in the dark about that and she gave me all the info I needed ahead of time to prepare for the roofers and having the materials delivered.The crew that did the work was also wonderful. They were so respectful and polite and accommodating. They also worked very quickly and I was amazed at how fast they got it done. Then, the clean-up was meticulous and you would never have known they were here.Over the years I've worked with many contractors and have had many jobs/repairs done, but I have to say this one was my best experiences yet. I can't even think of one negative/constructive comment to add. I liked the choices of color, grade, warranty etc. that I was offered. I want to especially thank **** for making this a great experience. I highly recommend Advanced Exteriors!

            Advanced Exteriors, Inc. Response

            07/07/2022

            Thank you for taking the time to submit such detailed feedback! We are grateful to see that you were so satisfied with your experience!

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