BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.