Business ProfileforCustom Management Group

I pay for *************** twice per year. Every year, the rates change. There is an autopay option, but it lacks the option to adjust my payment automatically to have my balance "paid in full". Instead, I must dictate exactly how much each auto-payment will be. This would be fine, if the rate changed extremely infrequently; However, rates DO change frequently, with every other payment being at different rate. As such, I have to go in and adjust it every other payment, since the payments are due twice per year. This absolutely negates the existence of an autopay option, the purpose of which is to allow users to avoid the massive $50/month late fees and have the payments taken care of automatically.I have asked this business to provide a simple "Pay in Full" option, which would pay my full balance at the appropriate time, rather than merely a static, customer-defined amount for a constantly changing balance (this results in an unpaid balance and will incur $50/month late fees) They have refused to add this option, claiming it cannot be done. This is obviously incorrect and an absurd claim as websites are changed all the time. I believe they do not want to provide the "Pay in full" option because they are making so much money on late fees because of their intentional omission of the "Pay in Full" option on their autopay. I also believe they built this essentially inoperable AutoPay function to signal to potential customers that they technically have an AutoPay option, while rendering it effectively useless.I find this to be both false advertising and a predatory practice specifically designed to leech extra income from their unwitting or docile customer base. I as a home-owner (customer) have minimal input into who manages my ***, so the *** should be held to a higher standard. Also, it is very tedious and time consuming and expensive for an *** to switch *** management.In this age, when AutoPay is the norm, it is incumbent upon the busness to provide REAL AutoPay