Business ProfileforAscentia Real Estate Holding Company, LLC

I honestly do not like to do any of this and make bad reviews. But I have been asking for three months now to get my roof fixed because its been leaking. *******, one of the managers I can mention there has been several, but one of the managers has tried to solve the issue by sending the maintenance maintenance guy to try to replace the shingles that needed to be replaced. They obviously flew off because this poor maintenance guy had no experience. ******* is no longer here and there is a new manager again. I brought it up to her attention. I have several emails going back-and-forth about. When are you going to fix my roof? When are you going to fix my roof? When are you going to fix my roof? I then went out of my own way to ask a roofing company to come and check it out. They gave me an estimate. to ask a roofing company to come and check it out. They gave me a estimate and detail and detail stating that there has already been mold, going down the roof and if we continue to let it go, its just only going to get worse. I then sent this to the manager. She stated she was going to find somebody. Three months later I am still waiting. We have more water spots. We are always getting sick. I am ready to call social services because I know theres mold but the issue still has not been fixed. They should be an emergency. The manager now asked if I wanted to clean a house next-door and when I asked her what was going on with my roof she never responded. I am always emailing her but I never get a response. I need this issue fixed. I feel like I should not be paying rent until this issue was fixed and there is more issues going on in the household but the roof is the main concern. And I know after looking after the laws, I should not be paying rent until this issue was fixed, and Ive been paying still even though this issue has not been fixed.