BBB Accredited Business Profile

Pro Plumbing Services

Pro Plumbing Services

(303) 660-9831

Pro Plumbing Services

26 years in business
535 S Gilbert St
Castle Rock, CO 80104-2219
Fax Numbers
  • (303) 660-6670
Additional Email Addresses
  • admin@prophcservices.com
  • patty@prophcservices.com
  • al@prophcservices.com
BBB File Opened: 07/31/1992
Business Started: 01/01/1991
Business Started Locally: 01/01/1991
Type of Entity
Corporation
Business Management
  • Ms. Patty Vanden Heuvel
  • Mr. Al Vanden Heuvel, President
Business Category
  • Plumbers
Service Area
We service the following area(s): Castle Rock, CO
Alternate Business Names
  • The Mechanics, Inc.
Methods of Payment
  • Visa, Mastercard, American Express, Check, Cash
Refund & Exchange Policy: 
Company Policy for Customer Satisfaction
100% refund within 90 days of any paid service for repair or replacement of any material supplied and installed by PRO Plumbing, Heating and Cooling Services.

100% refund within 90 days of any paid service if not satisfied with any water or air treatment systems supplied and installed by PRO Plumbing, Heating and Cooling Services.

PRO Plumbing, Heating and Cooling Services reserves the right to negotiate a satisfactory settlement with the customer or hire a mediator before a refund is made.

• No refund on defective materials supplied by owner.
• No refund on paid diagnostic calls only.
• No refund on material sold by PRO Plumbing Services but installed by others.
• PRO Plumbing Services reserves the right to perform any warranty repairs on our work. We cannot warranty work that has been repaired or otherwise altered by another contractor.
• PRO Plumbing Services reserves the right to remove any or all of the material supplied by PRO Plumbing Services when a refund is requested.
• PRO Plumbing Services shall not be required to reinstall any materials removed by PRO Plumbing Services unless a satisfactory monetary settlement is agreed upon.
BBB accredited business

A+

Overview

Drain cleaning
Main line sewer replacement
Frozen pipes
Pressure reducing valves
Water heaters (residential and
commercial)
Tankless water heaters
Water softeners
Air conditioners
Furnaces
Boilers
Garbage Disposals
Water treatment systems
Remodels
Well tank replacement
Plumbing Fixtures
Water Filters

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Pro Plumbing Services

Pro Plumbing Services

BBB ACCREDITATION SINCE 08/19/1998

Customer Review Rating:

50%
50%
This business has no complaints filed

Composite Score: