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Find a Location

Done Plumbing, Heating, Cooling, & Electric has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDone Plumbing, Heating, Cooling, & Electric

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.69/5stars

    Average of 98 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/10/2000

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential and Commercial Plumbing and Heating
    Leak Detection and Repair – Water, drain and gas lines
    Water & Sewer Line Repair – Including trenchless repair and excavation
    Faucets – All brands available for sinks, tubs, showers & outside hose bibs
    Fixtures – Toilets, bathtubs, sinks, showers
    Boilers & Swamp Coolers
    Furnace and Air Conditioner Inspection, Repair & Replacement
    Water Heater Installation and Repair – All types, including tankless
    Gas lines – Including new runs for dryers, ranges, barbeques
    Professional installation of customer supplied equipment
    Backflow Systems
    Garbage Disposals

    Business Details

    Location of This Business
    541 Norfolk St, Aurora, CO 80011-9348
    BBB File Opened:
    10/19/2000
    Years in Business:
    24
    Business Started:
    7/1/1999
    Business Incorporated:
    7/1/1999
    Accredited Since:
    11/10/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • PC0001109
    Type of Entity:
    Corporation
    Alternate Business Name
    • Peter Water Heater Holdings, LLC
    • Done Plumbing
    • Done Service Group
    Hours of Operation

    Primary

    M:
    7:00 AM - 10:00 PM
    T:
    7:00 AM - 10:00 PM
    W:
    7:00 AM - 10:00 PM
    Th:
    7:00 AM - 10:00 PM
    F:
    7:00 AM - 10:00 PM
    Sa:
    7:00 AM - 7:00 PM
    Su:
    7:00 AM - 6:00 PM
    Business Management
    • Mr. Jeromy Metz, President
    • Mr. Lucas Metz, Vice President
    Contact Information

    Principal

    • Mr. Jeromy Metz, President

    Customer Contact

    • Mr. Lucas Metz, Vice President

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    Hello. I needed a plumber to fix my kitchen sink clog. I looked online for a company with good reviews. "Done plumbing, heating, cooling & electric "company had good reviews, so I decided to go with them. Big mistake! The guy who was one hour late for the appointment. took the pipes underneath the sink apart and didn't put them back together correctly. I didn't find out about it until I started my dishwasher. The water started gushing out underneath of my sink flooding my hardwood floors and cabinets. Took me a while to clean up everything and now I'm worried that I might need to replace the hardwood floors where the water leaked. Very incompetent stuff, untrained employees. My problem was easy to fix and they couldn't even fix this little problem. Please let other home buyers know do not use "Done plumbing cooling" company for their plumbing needs. Thank you!
    Read More

    Customer Reviews

    98 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jan S

    5 stars

    04/11/2024

    I needed a new hot water heater and *********************** was my technician and did an awesome job! He was very friendly and knowledgeable and would recommend him for any plumbing service needed. We have worked with Done before and will continue to call them when needed. They are very efficient and prompt and keep you informed on everything completed.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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