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Find a Location

Mercedes-Benz of Littleton has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMercedes-Benz of Littleton

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2021

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mercedes-Benz of Littleton offers the sale of used and new luxury vehicles, as well as parts, service, and maintenance.

    Products & Services

    New and Used Luxury Auto Sales, Luxury Vehicle Parts, Maintenance and Services

    Business Details

    Location of This Business
    8070 S Broadway, Littleton, CO 80122-2722
    BBB File Opened:
    6/17/1996
    Years in Business:
    28
    Business Started:
    8/1/1995
    Business Incorporated:
    8/1/1995
    Accredited Since:
    7/16/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • European Motor Cars of Littleton Inc
    Hours of Operation

    Primary

    M:
    8:30 AM - 8:00 PM
    T:
    8:30 AM - 8:00 PM
    W:
    8:30 AM - 8:00 PM
    Th:
    8:30 AM - 8:00 PM
    F:
    8:30 AM - 8:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Ms. Judy Reyes, Controller
    • Mr. Sean Farshchi, General Manager
    • Mr. Robert Braman, President
    • Ms. Debra Weschler, Principal
    • Mr. Robert E Bernstein, Principal
    • Mr. Stanley J Krieger, Principal
    • Ms. Susan Lustgarten, Principal
    Contact Information

    Principal

    • Mr. Robert Braman, President
    • Ms. Debra Weschler, Principal
    • Mr. Robert E Bernstein, Principal
    • Mr. Stanley J Krieger, Principal
    • Ms. Susan Lustgarten, Principal

    Customer Contact

    • Ms. Judy Reyes, Controller
    • Mr. Sean Farshchi, General Manager
    Additional Contact Information

    Fax Numbers

    • (303) 730-9205
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The MB Littleton service department is the worst experience I have ever had as a car owner. Just in the past four months my GLB has had to be in the shop three different times. Keep in my my car is 3.5 years old and low on miles. My cylinder leaked, my car was overheating, and then my car overheated again. Every time I bring my car in (aside from cylinder leak) they insist nothing is wrong, and sure enough, I leave and then it breaks down. Their lack of knowledge or ability to fix cars has just cost me $2,500 in extra travel expenses, between unexpected hotel costs and and a uhaul/tow trailer to get my car to *******. Im moving cross country and my car overheated AGAIN and broke down 200 miles into the trip.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    MICHAEL M

    1 star

    08/25/2022

    I have been a customer of this location for several years now, my last few visits have not been good. I bought new tires at the beginning of the year, a bubble formed on the sidewall and it took them a month to schedule me an appointment to get it replaced with a warrantied tire, which they then charged me a few hundred to mount. Not what I would call good service.Then I paid them to see what was going on with my **, they charged my 600 and said it was all good. Within a day or two the ** was blowing heat again. Once again they were over booked and unable to get my car in, in a reasonable time frame. While waiting for another window of opportunity, my Serpentine belt shredded. I had it towed in and the issue is the compressor for the ** system came apart and destroyed the serpentine and some pullies. This problem is a ******* fix, and when I told them they needed to handle this, as this is 100% their responsibility, they told me the best they could do was ****** off. This is BS. This location will definitely loose me as a customer and I will make sure everyone knows to go elsewhere.

    Mercedes-Benz of Littleton Response

    10/12/2022

    Thank you for the feedback and sorry if you were disappointed with the servicing. Customer satisfaction is a top priority. The records indicate ** compressor bearing failed (approx. 110k miles). Diagnostics concluded the bearing failure was not caused by the ** re-charge but rather was worn and failed. We would be glad to discuss this further and appreciate your business. Thank you. ************************* General Manager ************.

    Customer Response

    10/22/2022

    I appreciate the follow up, and understand things do wear out. However, being charged 600 a few weeks prior to recharge the system as nothing was found is sad and also not being credited that money on the new unit was just stealing.

    Local BBB

    BBB Great West + Pacific

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