Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          AutoNation Buick GMC Park Meadows has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAutoNation Buick GMC Park Meadows

            New Car Dealers

            Contact Information

            8101 Parkway Dr.

            Lone Tree, CO 80124

            Visit Website
            (303) 578-6093

            Customer Reviews

            1.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            8101 Parkway Dr., Lone Tree, CO 80124
            BBB File Opened:
            6/26/1998
            Years in Business:
            24
            Business Started:
            10/1/1999
            Business Started Locally:
            1/1/1978
            Type of Entity:
            Corporation
            Business Management
            • Mr. Mark Perry
            Contact Information

            Principal

            • Mr. Mark Perry

            Customer Contact

            • Mr. Mark Perry
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/15/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a vehicle on April 27th. Three weeks later, the vehicle broke down and was not drivable; I had the vehicle towed to the dealership on May 26th. It is now September 25th - i.e., 111 days / 16 weeks after the it was dropped off for service - and I am still without the vehicle. No progress has been made, and despite various attempts to reach out for actual updates/ETAs I have been consistently brushed aside. Beyond the lack of communication, I was routinely told that every new part/piece of equipment must be paid for by me out-of-pocket, even though the vehicle was under two separate warranties. Only when I pushed back multiple times and provided copies of all my jointly executed documents would they admit that they would pay for the service/parts that were always their responsibility - otherwise, they would have been readily (and enthusiastically) extracted more money from me via these dishonest claims. Moreover, even though I went out of my way to deliver the vehicle back to this specific dealership to ensure everything would comply with the two warranties, the dealership's service team just waved the white flag and told me after the fact that the vehicle had already been transferred to some other service center across town.I have a fianc and a 17-month-old daughter who are stranded at home during the day because our family only had one vehicle this entire time and I work full-time in *******, **. I have had to miss work many times due to lack of transportation, putting my job & consequently my family's financial security at risk, all due to the apathy of the AutoNation Buick GMC Park Meadows team. Although I have explained all of this multiple times to several different employees, and despite my many requests, they have refused to provide me a "loaner"/temporary vehicle, and I have (in as many words) been told to stop asking - all of this under the pretense that my car would be fixed imminently, and that they didn't have any vehicles to spare.
            Read More
            Read 2 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Teresa C

            02/12/2024

            On December 22, 2023 I took my 2016 Buick Enclave to AutoNation Buick GMC at *************************************************************, because my check engine light was on and I couldnt go faster than 35 MPH. Also, my tire sensor light was back on. This is one of the updates I received from them, UPDATE: Did get a tech to hammer out what is going on with your vehicle today. Looks like the accelerator pedal and position sensor is failing. Also, found that 3 of the Tire Pressure Monitor sensors are not registering. The next Update was on December 26, 2023 Saw the history on the tire pressure sensor looks as though there was only one replaced at that time. Now, we have 3 that are not responding to the computer (batteries are probably dead in the other three). The check engine light is on for code P2138, faulty sensor not plausible - after testing found the accelerator pedal is not responding to the position sensor(repair estimate $556.64.That would leave us with the tire sensors $446.73+taxes. Just let me know how you want to proceed on the accelerator pedal, Pressure sensors, and the brakes and I will get them done as soon as we can. I responded by pointing out by screen shot though my My Buick APP that it shows that only one was not working and reminded them that on November 10, 2023 I paid for that one to be fixed.Once I received my SUV back my OnStar, and my My Buick App were no longer working, also now all my Tire sensors are showing they need to be replaced, even the one I paid to get fixed on November 10,2023. I was on the phone with OnStar for 45 minutes trying to see if they could tell me what was going on. They couldnt even find my SUV and recommended that I contact General Motors which I have. This Dealership came highly recommended but Im totally disappointed by the way they are doing me. Ill never go back to that dealership. The people that recommended them is heart broken by what has happened to me and refuse to return to get any work done on there vehicles.
            Read 3 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.