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Find a Location

Universal Lending Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Universal Lending Corporation

      6775 E Evans Ave Denver, CO 80224-2327

      BBB Accredited Business
    • Universal Lending Corporation

      3665 John F Kennedy Pkwy Bldg 310 Fort Collins, CO 80525-5916

    Business ProfileforUniversal Lending Corporation

    Mortgage Lenders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/2/2000

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Universal Lending provides Home Loans

    Products & Services

    Lending Services

    Business Details

    This is a multi-location business.

    Find a Location

    Universal Lending Corporation has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Universal Lending Corporation

        6775 E Evans Ave Denver, CO 80224-2327

        BBB Accredited Business
      • Universal Lending Corporation

        3665 John F Kennedy Pkwy Bldg 310 Fort Collins, CO 80525-5916

      Headquarters
      6775 E Evans Ave, Denver, CO 80224-2327
      BBB File Opened:
      12/1/1981
      Years in Business:
      42
      Business Started:
      6/1/1981
      Business Incorporated:
      6/1/1981
      Accredited Since:
      5/2/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Universal Lending Corp.
      • Crestline Mortgage Co.
      • Home Team Lending
      • Limetree Lending Group
      • American Pacific Mortgage of Colorado
      • Animas Mountain Mortgage
      • Banner Mortgage
      • Colorado Mortgage Financing
      • Countryside Lending
      • Crestline Home Loans
      • Lincoln Capital Lending
      • North Suburban Mortgage
      • Sensible Mortgage Solutions
      • The Colorado Mortgage Team
      Business Management
      • Mr. Brad Groves, CFO
      • Mr. Peter H. Lansing, President
      • Mrs. Jennifer Heinrich, Company Contact
      Contact Information

      Principal

      • Mr. Peter H. Lansing, President

      Customer Contact

      • Mr. Brad Groves, CFO
      • Mrs. Jennifer Heinrich, Company Contact
      Additional Contact Information

      Fax Numbers

      • (303) 758-0071
        Primary Fax
      • (303) 465-4153
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/24/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Failed to disburse my insurance payment from escrow in a timely manner, so I asked to remove insurance from escrow. Next, they told me that they wouldn't be able to remove it from my bill because it needed to be reviewed for 5-7 days for some reason. Then, once reviewed, it would take 30 days to actually apply, meaning that I would have to pay insurance out of pocket AND pay for it through escrow for 2 months. Get this - I changed insurance providers so they don't even know who to send it to (I'm refinancing with another lender). They're literally trying to collect escrow that will never be disbursed because they conveniently want to take 37 days to complete my request. They also told me that if I pay less than the full amount, they won't even apply it to my balance, so it's not like I can just avoid this by not paying it. I'm refinancing with another lender, but I'd like not to have to pay them money just for them to hold onto it and return it later. That's food money.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John S

      1 star

      01/10/2023

      SPAMMER. Sent us a mailer that looks ******* official" with tear-off sides, to get us to be convinced it was something we just had to look at. Gave a call and found the agent very obnoxious. Constantly tried to talk over us. ADIOS!

      Universal Lending Corporation Response

      01/11/2023

      Universal Lending appreciates your communication and takes all customer service matters seriously. We would like to investigate further, however, there is not enough information to do so. Please email ****************** directly with additional information so that we are able to better understand your situation.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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