This Business Is Not BBB Accredited

CCO Menswear, LLC.

CCO Menswear, LLC.

(888) 688-7848

CCO Menswear, LLC.

11 years in business
1670 Jasper St Unit G
Aurora, CO 80011-4662
Additional Email Addresses
  • customerservice@clothingconnectiononline.com
BBB File Opened: 08/20/2008
Business Started: 05/01/2006
Business Started Locally: 05/01/2006
Type of Entity
Limited Liability Company
Business Management
  • Ms. Theresa Chand, President/CEO
  • Mr. Mike Chand, COO
Business Category
  • Mens Clothing & Furnishings - Retail
Alternate Business Names
  • Clothing Connection Online
Refund & Exchange Policy: 
t CCO Menswear, we have one of the most generous return policies around. We believe that outstanding customer service doesn't end with your purchase. Therefore, if you are not completely satisfied, you may return your purchase within 30 days from the original date of purchase.


We will only accept returns and exchanges on tagged, unworn and unaltered clothing.  Shirts must be pinned and in the original packaging. Hats and Shoes must be unworn.  Suits must be on hangers.  We will not process a refund or exchange if items are sent back to us in anything other than new condition with original tags attached.  Refunds and exchange credits will be based on merchandise values only. Shipping is a service and is non-refundable once a package has been shipped. 


We are happy to process your return as either a refund, merchandise credit, or an exchange.  PLEASE NOTE:  If you choose to exchange, you forfeit the option to return the exchange item for a refund. Any subsequent returns on a previously exchanged item would be processed for a new exchange or for merchandise credit only.

Please inspect all items immediately upon delivery.  Damages and defects must be claimed within 10 days of receipt.   Damaged or defective merchandise can only be returned for exchange or store credit.  No refunds will be given on damaged or defective merchandise. In order to process your exchange, please contact us. 
 
We recently streamlined our return process. Your return can easily be done online in a few easy steps.
1.) Complete the form above. You will have the option to pay $15 for a UPS return label fee or you can send the box via whatever method you choose. Shipping labels are non-refundable.
2.) Once you add the label to your cart and complete your transaction, your return label will be processed within 2 business days. Check your email and your spam folder. Return labels come directly from UPS. We strongly recommend that you save a copy of the tracking number, so you can track your package. Because the return labels are issued directly by UPS, we have no access to them and will be unable to track your package.
3.) You can drop the box at any UPS drop off location, or you can call UPS at 800-742-5877 to schedule a pick up.
Refunds and exchanges will be processed within 10 business days from receipt of the items. You will receive an email when we receive the item. In the case of an exchange in which an amount is due, we will process the exchange once we receive the difference owed. 
Original shipping charges are not refundable.
Refunds will be made in the original form of payment.   Merchandise purchased on a credit card will be refunded to the original credit card only.


If you choose to return the items using a method of your choice.
Please return your items to:
CCO Menswear LLC
1670 Jasper St., Unit G
Aurora, CO 80011
We will not be responsible for returns sent to any address other than the address listed above.
We recommend that you return items with a method that includes a tracking number. This will protect you in the case of a lost package. If a return package is lost, you are responsible for working with the shipping company.  CCO Menswear will not be held responsible for any returned items that are lost or damaged by the shipping company.

D-

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for CCO Menswear, LLC. include:

  • Failure to respond to 3 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

CCO Menswear, LLC.

This Business Is Not BBB Accredited

CCO Menswear, LLC.

Customer Review Rating:

100%

Composite Score: