BBB Accredited Business Profile


(303) 694-1933


18 years in business
5500 Greenwood Plaza Blvd Ste 160
Englewood, CO 80111-2105
Fax Numbers
  • (303) 694-9491
Additional Phone Numbers
  • (303) 967-2234
  • (303) 967-2261
  • (303) 967-2271
Additional Email Addresses
BBB File Opened: 05/05/2000
Business Started: 05/04/1999
Business Started Locally: 05/04/1999
Type of Entity
Business Management
  • Mr. Vince Jones, CEO
  • Mr. Robert Cassidy, VP of Operations
  • Ms. Connie Hendrickson, Customer Care Lead - Complaint contact
  • Mr. Steve Slaughter, VP Finance
Business Category
  • Luggage - Retail
Service Area
We service the following area(s): Centennial, CO, Cherry Hills Village, CO, Cherry Hills, CO, Cherry Hl Vlg, CO, Englewood, CO, Greenwood Village, CO, Greenwood Vlg, CO
Alternate Business Names
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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