BBB Accredited Business Profile

DEKOR

(303) 991-2285

DEKOR

14 years in business
2655 S Santa Fe Dr Unit 4A
Denver, CO 80223-4457
Fax Numbers
  • (303) 783-8998
Additional Email Addresses
  • SALES@DEKORLIGHTING.COM
BBB File Opened: 07/27/2007
Business Started: 04/28/2003
Business Started Locally: 04/28/2003
Business Incorporated: 04/28/2003 in CO
Type of Entity
Corporation
Business Management
  • Mr. Duane McCall, President/Owner
  • Ms. Valerie Chisholm
Business Category
  • Lighting Fixtures - Supplies & Parts
  • Landscape Lighting

Service Area
We service the following area(s): Denver, CO
Alternate Business Names
  • DEKOR Lighting
Methods of Payment
  • PayPal, Visa, Master Card, American Express, Discover
Refund & Exchange Policy: 
DEKOR® products are either Build Per Order or Ship From Stock, depending upon the product(s) ordered.
Build Per Order products normally require extensive powder coating (balusters, post caps, post lamps, panels).  We powder coat recessed light housings in mass and are not considered build per order.
You have 24 hours after ordering to notify DEKOR® of cancellation or changes to the order prior to the order being processed and shipping.
Once an order has been processed and shipped, you must accept delivery of your purchase and then contact DEKOR® for a Return Material Authorization Number (RMA#).
To return a product, contact DEKOR® for a Return Authorization number. Write the Return Authorization number on the box large enough that it is clearly noticeable.
A 25% restocking fee is charged for Build Per Order returns. A nominal 10% restocking fee is charged for Ship From Stock returns to cover initial shipping and handling.
All returns must be in their original saleable condition with original packaging for a refund to be issued. An in-store credit will be issued for returns not in the same packaging.
The customer is responsible for shipping costs for returns.
No refund or credit will be issued for purchases over 60 days.
BBB accredited business

A+

Overview

Lighting for Life, words that DEKOR® lives by.  As a quality manufacturer and value leader in the LED lighting marketplace, we take these words seriously as they reflect our values and what we understand to be important to our customers.
Lighting for Life stands for lighting products that last a long time, a reflection of DEKOR’s core manufacturing competency: quality, reliability, innovative LED technology.  Lighting for Life also means lighting products for your lifestyle and for a better quality of life.
Built to last and built to enhance your lifestyle, DEKOR® products deliver value above all.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

DEKOR

DEKOR

BBB ACCREDITATION SINCE 11/12/2012

Customer Review Rating:

100%
This business has no complaints filed

Composite Score: