BBB Accredited Business Profile

Cloud 9 Living, Inc

Cloud 9 Living, Inc

(303) 443-8777

Cloud 9 Living, Inc

11 years in business
4999 Pearl East Cir Ste 102
Boulder, CO 80301-2654
Fax Numbers
  • (866) 524-1481
Additional Email Addresses
  • info@cloud9living.com
  • customerservice@cloud9living.com
BBB File Opened: 01/18/2007
Business Started: 09/01/2005
Business Started Locally: 09/01/2005
Business Incorporated: 09/01/2005 in FL
Type of Entity
Corporation
Business Management
  • Mr. Robert Augst
  • Mr. John Augst, President
Business Category
  • Internet Shopping
Methods of Payment
  • Visa, Mastercard, Discover, American Express, Paypal
Refund & Exchange Policy: 

Refund Policy:  If you wish to return a Gift Certificate or Experience Certificate you purchased, you must do so within 30 days of your purchase. All refunds must be requested by the original purchaser and will be made only to the original purchaser in accordance with the original payment method. In other words, we can only issue a refund to the person who made the purchase and can only credit the original payment method used in the transaction. No refunds are allowed once an Experience is booked in accordance with booking requirements found at the Website.

Exchanges:  Recipients may exchange unredeemed or redeemed but unbooked Experiences at any time free of charge. Booked Experiences must be exchanged in accordance with the posted cancellation policy found on the relevant Experience Detail page at the Website.  Should the recipient choose to exchange for a more expensive Experience, he or she will simply need to pay the price difference. Should he or she exchange for a less expensive Experience, the remainder will constitute an unredeemed balance remaining on such Experience Certificate or Gift Certificate, which will be applied to the recipient’s account. Such unredeemed balances may only be redeemed toward future bookings of Experiences at the Website and are not redeemable for cash.

BBB accredited business

A+

Overview

Cloud 9 Living is America's leading experience gift company, offering unique and memorable experiences as gifts.  Our mission is to forever change the world of gift giving by enhancing people's lives through memorable experiences.

We offer over 2,000 experiences throughout the U.S., ranging from racecar driving or city tours to romantic dinner cruises, zipline outings or flight lessons.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Cloud 9 Living, Inc

Cloud 9 Living, Inc

BBB ACCREDITED SINCE 04/13/2007

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