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Find a Location

First Rate Property Management, Inc. has 1 locations, listed below.

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    Business ProfileforFirst Rate Property Management, Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/10/2008

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    property management

    Business Details

    Location of This Business
    1251 N Cole Rd, Boise, ID 83704-8647
    BBB File Opened:
    5/22/1997
    Years in Business:
    23
    Business Started:
    9/28/2000
    Business Incorporated:
    9/28/2000
    Accredited Since:
    10/10/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Melissa L Sharone, General Manager
    • James J Sharone, Vice President
    Contact Information

    Customer Contact

    • Ms. Melissa L Sharone, General Manager
    Additional Contact Information

    Fax Numbers

    • (208) 321-1901
      Other Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I lived in apartment managed by this company for a few years on ***************************************************. And I cant tell anything good about them. Since they took over to manage this property, everything went down..They are not responsible and not taking care of anything on property.We, as tenants dealing with piled up leaves on parking lot every season. Nobody clears, or taking care of ice on the pathways during winter.Draining pipes are clogged and any rain builds up an improvised lake on parking lot.Making impossible to park cars and getting safely in and out of your vehicles.And moreover turning everything on ice skating place during winter season.Weve been asking many times to fix problems and make this property livable but no one really cares about it.I just dont know why this business still has a license for *********************************************!!!Another big problem, they implemented this year new parking regulations, and handed out parking permits for tenants . These permits made of cheap plastic and keep falling off mirror of the vehicle. And every time that happens, Apex parking, which is really Apex predator hired by management disables your vehicle making you pay $150 on every occurrence. It doesnt matter if you own a parking permit and your vehicle registered and assigned parking spot, they just wont give you that $150 back. Its like they are racketeering tenants to bring some extra unearned income and splitting the profit with parking enforcement. I already ended up in $950 in damages just for parking games.My 18 years old daughter refused to come and visit me anymore because they disabled her vehicle and made her pay $150 just for parking at visitor parking. And while removing that device after payment this suction cup cracked her windshield, which cost me another $490.She says dad where should I park when I come to visit? I cant park on visitor parking because of apex predators and when I parks on the street Im getting notes on my windshield from homeowners. Threatening to remove my vehicle at my cost!!Weve got over 25 visitor parking spots on property but no one cant park in there because of these stupid changes. There is not a lot of room on the street either. This is narrow street not designed for street parking. And homeowners are mad and mean when someone parks in front of their house. Which I perfectly understand. Why in the h*** people need to park in front of their houses if there are so many parking spots available on property??This property management just created an Havoc!And nobody is taking responsibility for it. As tenants we will be taking this matter to City Authorities and will be demanding to revoke their license. If they cannot create safe living conditions for their tenants, they cant have a license..
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brandon M

    5 stars

    03/01/2023

    As both a vendor and property owner, I highly recommend ****. They are by far the best, most responsible, and responsive property management company I've ever worked with.

    Local BBB

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