This Business Is Not BBB Accredited

Custom Flag Company, Inc.

Custom Flag Company, Inc.

(303) 431-1117

Custom Flag Company, Inc.

19 years in business
3995 W 73rd Avene
Westminster, CO 80030-5221
Additional Email Addresses
BBB File Opened: 06/04/2002
Business Started: 10/28/1998
Business Started Locally: 10/28/1998
Business Incorporated: 12/28/2001 in CO
Type of Entity
Business Management
  • Ms. Kimberly Griebling
Business Category
  • Flags
  • Flag Poles
  • Promotional Products

Products & Services
Flags: USA, State, Colorado, Military, POW-MIA. Custom Flags: Corporate logo, youth sport teams, home builders, franchises, family crest & special occasion. In-Ground Flagpoles: Commercial & Residential or Mounted. Service: Install, Repair & Move.
Service Area
Denver and entire front range and Rocky Mountains
Refund & Exchange Policy: 
Return Policy
ERRORS/DAMAGED/SHORTAGES: Please notify Custom Flag Company in the event of a shipping error, shortage or product that is damaged within 48 hours of delivery. Errors, shortages or product that is damaged cannot be returned for credit after two weeks of receipt.

RETURNS: Stock items that are returned within 14 days of delivery will be refunded in full MINUS shipping charges. Stock Items returned after 14 days will be subject to 15% restocking fee. Special orders or non-stock items are not returnable. See notes below for clarification. All shipping, handling and freight charges are non-refundable.

FLAGS: State and International flags that you have paid extra to add a pole hem and/or fringe are NON-REFUNDABLE


MOUNTED FLAGS on a STICK: United States, State, International, Military and Historical Stick flags are non-refundable.
ATTENTION FLAGS, STRIPED, PENNANTS, BURGEES, BANNERS and SPINNAKERS: Striped Attention Flags, Pennants, Burgees, Banners Spinnakers are made to order and are non returnable unless damaged. If the item is damaged notification must be sent within 48 hours of receipt.
SOLID COLOR FLAGS: Solid Color Flags are non returnable in sizes 4' x 6' and larger unless damaged. If the item is damaged notification must be sent within 48 hours of receipt.
CUSTOM ORDERS: Custom orders, such as flags, banners and table coverings are non-refundable. Altered flags are non-returnable.
SPECIAL ORDERS: Special orders are non-refundable. This includes custom items, embroidered, headers, fly end corners, engraving plates, flags that you paid extra to add a pole hem and/or fringe to, and any international or state flags over 5ft x 8ft. Larger flags are not a stock item, they are made to order.

IN-GROUND FLAGPOLES: In Ground Flagpoles are non-returnable. Poles shipped via Freight must be inspected by the receiver before you sign the delivery acceptance form. Once you sign for the flagpole you are accepting responsibility of delivery. However, if you notice something is missing or damaged upon receiving, before a signature is given you should refuse delivery and contact us immediately.
WARRANTY DISCLAIMER: Some color fading due to exposure to the sun is natural, does not affect the usability of the flag, and is not a warranty issue. Tears and fraying resulting from high winds and other weather conditions, as well as torn flags and normal wear are not covered under warranty. Washing or defacing any item purchased automatically constitutes as non-returnable.



Custom Flag Company specializes in assisting companies promote image, spirit and visibility through a wide variety of products including American flags, flagpoles & custom products including custom flags. We offer service to install & maintain poles.

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BBB Reason for Ratings

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Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Custom Flag Company, Inc.

This Business Is Not BBB Accredited

Custom Flag Company, Inc.

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