BBB Accredited Business Profile

Rocky Mountain Flag Company

Rocky Mountain Flag Company

(303) 745-9035

Rocky Mountain Flag Company

6 years in business
12293 E Iliff Ave Ste B
Aurora, CO 80014-6378
Fax Numbers
  • (303) 745-8688
Additional Email Addresses
  • Jeff@RockyMountainFlag.com
BBB File Opened: 06/02/2011
Business Started: 06/22/2010
Business Started Locally: 06/22/2010
Business Incorporated: 06/22/2010 in CO
Type of Entity
Limited Liability Company
Business Management
  • Mr. Jeff Tomczak, President
Business Category
  • Flags & Banners
  • Kites

Products & Services
Rocky Mountain Flag & Kite offers a wide variety of flags & flagpoles, hardware and full-service installation & repair on all types of flagpoles. We offer a wide selection of kites, lawn spinners and windsocks as well.
Service Area
Denver / Boulder Colorado
Methods of Payment
  • All major credit cards, cash, check, money orders, Net terms, etc.
Refund & Exchange Policy: 
Return Policy
ERRORS/DAMAGED/SHORTAGES: Please notify Rocky Mountain Flag Company in the event of a shipping error, shortage or product that is damaged within 48 hours of delivery. Errors, shortages or product that is damaged cannot be returned for credit after one week of receipt.

RETURNS: Stock items that are returned within 14 days of delivery will be refunded in full MINUS shipping charges. Stock Items returned after 14 days will be subject to 15% restocking fee. Special orders or non-stock items are non-refundable. See notes below for clarification. All shipping, handling and freight charges are non-refundable.

FLAGS: State and International flags that you have paid extra to add a pole hem and/or fringe are NON-REFUNDABLE

MOUNTED FLAGS on a STICK: United States, State, International, Military and Historical Stick flags are non-refundable.

ATTENTION FLAGS, STRIPED, PENNANTS, BURGEES, BANNERS and SPINNAKERS: Striped Attention Flags, Pennants, Burgees, Banners Spinnakers are made to order and are non returnable unless damaged. If the item is damaged notification must be sent within 48 hours of receipt.

SOLID COLOR FLAGS: Solid Color Flags are non returnable in sizes 4' x 6' and larger unless damaged. If the item is damaged notification must be sent within 48 hours of receipt.

CUSTOM ORDERS: Custom orders, such as flags, banners and table coverings are non-refundable. Altered flags are non-returnable.

SPECIAL ORDERS: Special orders are non-refundable. This includes custom items, embroidered, headers, fly end corners, engraving plates, flags that you paid extra to add a pole hem and/or fringe to, and any international or state flags over 5ft x 8ft. Larger flags are not a stock item, they are made to order.

IN-GROUND FLAGPOLES: In Ground Flagpoles are non-returnable. Poles shipped via Freight must be inspected by the receiver before you sign the delivery acceptance form. Once you sign for the flagpole you are accepting responsibility of delivery. However, if you notice something is missing or damaged upon receiving, before a signature is given you should refuse delivery and contact us immediately.

WARRANTY DISCLAIMER: Some color fading due to exposure to the sun is natural, does not affect the usability of the flag, and is not a warranty issue. Tears and fraying resulting from high winds and other weather conditions, as well as torn flags and normal wear are not covered under warranty. Washing or defacing any item purchased automatically constitutes as non-returnable.
BBB accredited business

A+

Overview

Rocky Mountain Flag & Kite Company is a full-service retail store offering a wide selection of flags, poles, kites, banners, windsocks, spinners, flag apparel, ties, lapel pins, bunting and pleated fans.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

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BBB reports on known significant government actions involving the business's marketplace conduct.
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Rocky Mountain Flag Company

Rocky Mountain Flag Company

BBB ACCREDITED SINCE 06/10/2011

Customer Review Rating:

100%
This business has no complaints filed

Composite Score: