Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Rocky Mountain Urgent Care, PC has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rocky Mountain Urgent Care, PC

              13650 E Mississippi Ave Ste 100B Aurora, CO 80012-3573

            • Rocky Mountain Urgent Care, PC

              605 Parfet St STE 103 Lakewood, CO 80215-5518

            • Rocky Mountain Urgent Care, PC

              6080 W 92nd Ave Suite 1000 Westminster, CO 80031

            • Rocky Mountain Urgent Care, PC

              20270 E Smoky Hill Rd Centennial, CO 80015-3138

            • Rocky Mountain Urgent Care, PC

              4800 Baseline Rd #D106 Boulder, CO 80303

            Business ProfileRocky Mountain Urgent Care, PC

            Family Practice
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            13650 E Mississippi Ave Ste 100B

            Aurora, CO 80012-3573

            Visit Website
            (303) 341-4730

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Rocky Mountain Urgent Care, PC has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rocky Mountain Urgent Care, PC

                13650 E Mississippi Ave Ste 100B Aurora, CO 80012-3573

              • Rocky Mountain Urgent Care, PC

                605 Parfet St STE 103 Lakewood, CO 80215-5518

              • Rocky Mountain Urgent Care, PC

                6080 W 92nd Ave Suite 1000 Westminster, CO 80031

              • Rocky Mountain Urgent Care, PC

                20270 E Smoky Hill Rd Centennial, CO 80015-3138

              • Rocky Mountain Urgent Care, PC

                4800 Baseline Rd #D106 Boulder, CO 80303

              Headquarters
              13650 E Mississippi Ave Ste 100B, Aurora, CO 80012-3573
              BBB File Opened:
              3/1/2007
              Years in Business:
              22
              Business Started:
              3/11/2002
              Business Incorporated:
              3/11/2002
              Type of Entity:
              Corporation
              Alternate Business Name
              • Infinite Care Clinics of Colorado, LLC
              • Potomac Square Family Medicine PC
              • Rocky Mountain Family Medicine
              • Rocky Mountain Urgent Care
              Business Management
              • Ms. Sabina Kats, Assistant
              • Ms. Bridget McIntyre
              Contact Information

              Customer Contact

              • Ms. Bridget McIntyre
              Additional Contact Information

              Fax Numbers

              • (303) 695-8814
                Primary Fax
              • (720) 974-7467
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/17/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Was sent here as they took Medicaid...they didn't enter my insurance correctly and told me there was an amount due. I told them they did not have both insurances on it. They told me they did it right. I showed them the form that only one was listed. She said she fixed it. I received a bill in Nov for $300, I have been calling 1-2 times weekly since then to try to resolve this. When I talk to someone they promise to call me back, but most of the time I have to leave a message or am hung up on. I finally paid the bill because I do not need collections coming after me for their negligence. They need to do their job...enter information correctly and call back. Their staff was very unpleasant and had my child in tears after going in for a strep culture.
              Read 2 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Heidi S

              09/22/2022

              I have been trying to get a hold of the ************** for six weeks now and none of my calls have been returned. I just went to the Baseline location only to find out that they have inaccurate and vague information on their computer system regarding services rendered and have no way to provide an invoice. Theres something very strange about this urgent care center...do not go to this facility if you can avoid it. I suspect they are collecting money and not reporting it. Almost $800 to provide a healthy family of four rapid Covid tests required for travel.
              Read 1 More Customer Review

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.