BBB Accredited Business Profile

National Consumer Mart, Inc.

National Consumer Mart, Inc.

(303) 777-0911

National Consumer Mart, Inc.

25 years in business
5701 Logan St
Denver, CO 80216-1323
Fax Numbers
  • (303) 777-5215
Additional Phone Numbers
  • (303) 777-0250
  • (303) 777-0214
  • (303) 777-0135
BBB File Opened: 06/17/1992
Business Started: 01/01/1992
Business Started Locally: 01/01/1992
Type of Entity
Corporation
Business Management
  • Mr. Jack Leger, President
Business Category
  • Discount Stores
Products & Services
National Consumer Mart (NCM) has operated a membership-based wholesale buying club continuously since 1992. NCM's business model is very similar to a farmer's cooperative, electrical cooperative or credit union. According to the company, NCM's common goal is to buy direct from leading manufacturers at wholesale prices and avoiding retailer's markups.

In October 2004, the BBB conducted a detailed on-site inspection of NCM operations and was able to verify these claims:

** NCM owns its own 8,900 square foot facility including showrooms, warehousing, administrative offices and parking.

** NCM supports over 800 purchasing catalogues containing over a million products ranging from autos, major appliances, electronics, furniture, etc.

** NCM requires a membership, either cash up-front or credit in appropriate circumstances, for the privilege of obtaining access to NCM's connections to buy directly from manufacturers. When members purchase they are able to achieve NCM's claimed savings after paying for freight and NCM handling fees.

** NCM has a written savings guarantee providing that after $6,000 in merchandise is purchased a member will have recovered their membership fee from buying club savings. If not, NCM will refund the difference.

** NCM uses prices posted on the internet by local, regional or national retailers in computing member savings. They do not use inflated manufacturer suggested list prices or other pricing not commonly found in transacting retail purchases.

** NCM fully discloses all terms of membership to prospective members with a complete 12 point check list. Also, NCM finances and carries retail installment contracts for its members and customers with poor credit scores are extended credit.

** The State of Colorado law on canceling a buying club membership is 24 hours, not 3 days as in door-to-door sales.

NCM has 22,500 active members for purposes of evaluating the number of complaints closed and resolved in the last 36 months as reported below.
Service Area
DENVER, CO
BBB accredited business

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

National Consumer Mart, Inc.

National Consumer Mart, Inc.

BBB ACCREDITED SINCE 01/31/2005

Customer Review Rating:

67%
33%

Composite Score: