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Business ProfileforAgency of Credit Control
At-a-glance
Customer Complaints
16 complaints closed in last 3 years
4 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 2014 S Pontiac Way, Denver, CO 80224-2412
- BBB File Opened:
- 6/2/1973
- Years in Business:
- 67
- Business Started:
- 12/24/1956
- Business Incorporated:
- 12/24/1956
- Accredited Since:
- 7/29/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 4:30 PM
- T:
- 8:00 AM - 4:30 PM
- W:
- 8:00 AM - 4:30 PM
- Th:
- 8:00 AM - 4:30 PM
- F:
- 8:00 AM - 4:30 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Michael L. Horstmann, President
- Ms. Jessica Goetz, General Manager
- Contact Information
Principal
- Mr. Michael L. Horstmann, President
Customer Contact
- Mr. Michael L. Horstmann, President
- Ms. Jessica Goetz, General Manager
- Additional Contact Information
Fax Numbers
- (303) 757-4508Primary Fax
Phone Numbers
- (800) 655-6808Other Phone
- (303) 757-4508
Customer Complaints
16 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
24 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
dennis c
02/01/2024
Agency of Credit Control Response
02/03/2024
Thank you! It's always nice to get a great review from an actual customer. Many of the review we receive are from consumers who are understandably anxious about being in collections and might not be objective regarding the reviews they submit. We appreciate your business and your kind words. Thank you!
We take great pride in servicing our clients and receiving positive reviews for our service. Many of the customer reviews found here are not reviews from customers, but rather complaints from consumers who are upset they found themselves placed in collections. While consumer feedback can be useful, positive customer reviews from actual clients are far more meaningful and relevant. For this reason, the Better Business Bureau has named our firm as a ***** AWARD finalist. The ***** AWARD is the BBBs highest award honoring businesses with the highest ethical standards. As ***** AWARD finalist, we strive to provide the utmost in customer service to anyone who wishes to work with us.
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