Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Big O Tires has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Big O Tires

      508 E Castle Pines Pkwy Castle Pines, CO 80108-4606

    Business ProfileforBig O Tires

    Auto Maintenance

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Big O Tires at this location sells tires and performs manufacturer scheduled maintenance service. In addition performs alignments, brake work, replaces shocks/struts, front end work. Service techs are ASE certified.

    Business Details

    Location of This Business
    508 E Castle Pines Pkwy, Castle Pines, CO 80108-4606
    BBB File Opened:
    3/11/2008
    Years in Business:
    16
    Business Started:
    7/3/2007
    Business Started Locally:
    7/3/2007
    Business Incorporated:
    7/18/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • JRAM Inc
    Business Management
    • Ms. Robyn McElroy, President
    Contact Information

    Principal

    • Ms. Robyn McElroy, President

    Customer Contact

    • Ms. Robyn McElroy, President
    Additional Contact Information

    Fax Numbers

    • (561) 383-3116
      Other Fax
    • (303) 805-1867
      Other Fax

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Connor B

    5 stars

    07/30/2021

    This shop is amazing, the staff are very knowledgeable and extremely friendly but don’t expect them to sugar coat anything when it comes to quotes for the work that needs to be done. They will tell you exactly what the problems with your vehicle are and the cost of labor and parts, but they can work with you to find cheaper parts, prioritize your repairs if you can’t afford to have them fix everything immediately, and they offer both an excellent credit card and very generous financing options if you need help with paying for repairs. They have always showed that their upmost priority is the safety of the vehicles occupants, followed by providing excellent customer service. Turning a profit is their lowest priority as evidenced by their parts and repair warranties and the fact that they have repaired over a dozen tires that we purchased from them during the decade that we’ve been in the state and have never been charged a dime for it. They offer free warranties on the labour as well but don’t expect to ever use them, they get the job done right the first time, every time. If you’re still trying to pick a mechanic shop in the Castle Rock area (or within 100 miles of it to be honest) you should stop looking now and head over to this Big O Tires location because no other shop will offer you anything close to the degree of excellent service and quality that these guys will.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.