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Business ProfileforTriple Protection Auto Care, Inc.
At-a-glance
Customer Complaints
3 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Business Details
- Location of This Business
- 7200 S Alton Way STE C-200, Centennial, CO 80112-2347
- BBB File Opened:
- 10/12/2011
- Years in Business:
- 21
- Business Started:
- 10/29/2002
- Business Incorporated:
- 10/29/2002
- Accredited Since:
- 1/20/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- TRI-PAC, INC.
- ID Assured, Inc.
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mrs. Suzanne E Bowman, Controller
- Mr. Glen Tuscan, Owner
- Contact Information
Principal
- Mrs. Suzanne E Bowman, Controller
Customer Contact
- Mr. Glen Tuscan, Owner
- Additional Contact Information
Fax Numbers
- (303) 798-2480Primary Fax
Phone Numbers
- (303) 798-4499Other Phone
- (303) 798-2480
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Andrea C
07/14/2023
Triple Protection Auto Care, Inc. Response
07/17/2023
Dear ****** / ***** -
We would like to address this compliant that you have also posted on our ****** Reviews. As noted in our response in ****** Reviews, we had recently changed the workflows in our phone system that *** have caused the delays in our teams ability to answer your call. We reviewed the logs and do not see a number that called in 30 times as you have indicated.
We pride ourselves with our Claims team and have received 5 star ratings from other customers. We want to address your claim and ask that you submit your claim via email to ********************************* and provide the following details:
- Customer Agreement Number
- Product/Coverage Purchases
- Description of Claim
- Attach any supporting documentation
Or you can call us directly at ************ and we will be happy to assist further.
We look forward to supporting you request,
*******
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