Business ProfileforGroove Subaru

I had purchased a 2019 Crosstrek on 08/02/2023. I filled out all paperwork given to me by ********** the same day, and left with the vehicle. I was told the cost was covering total cost of vehicle, title transfer, and registration. *** informed me they would be letting me know when the title was sent to my local *** (I am a ** resident and need to register my car in **) within a couple weeks so I could register my car. On 08/14/2023 I received a call from Mai stating they missed some paperwork and needed me to fill it out in order for them to complete the send to the **** She also informed me I would be paying a registration fee again (that was supposed to be in buying cost) in order to register it in **. That day I scanned in the docs and emailed them back to Mai. She responded saying this would work. I called the *** weekly to see when they received my title, and they never did. I had emailed and left vms for Mai in the beginning of Sept informing her I still am unable to register my car and was wondering what needs to happen (my temp plate was about to expire). I never received any response back from her. I called the dealership multiple times and would always get forwarded to a vm. On 10/04/2023 I was finally forwarded to someone that was available and they told me that (again) I was missing paperwork for the registration to be complete. I was given an ext on my temporary plate from ************************* (exp 12/01/2023) and was told that after they contact the ***********, I should be able to register my car within a couple weeks.I was still unable to register my vehicle by Dec. The *** stated they had never received a title. I called/emailed Groove multiple times and got no answers. I was told via phone in Feb that the bank has my title. My bank has no information on my title. I have now called and emailed Mai, *******, *****, and ****** for months with no information on my title. I am still unable to register my car after 7 months and cannot get another temp plate.