Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Balfour Senior Living has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Balfour Senior Living

              1500 Little Raven St Denver, CO 80202-6248

            • Balfour Senior Living

              1331 Hecla Dr Louisville, CO 80027-2343

            Business ProfileBalfour Senior Living

            Adult Family Homes
            Multi Location Business

            Contact Information

            1500 Little Raven St

            Denver, CO 80202-6248

            Visit Website
            (720) 360-4500

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Balfour Senior Living has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Balfour Senior Living

                1500 Little Raven St Denver, CO 80202-6248

              • Balfour Senior Living

                1331 Hecla Dr Louisville, CO 80027-2343

              Location of This Business
              1500 Little Raven St, Denver, CO 80202-6248
              BBB File Opened:
              3/31/2006
              Years in Business:
              21
              Business Started:
              5/13/2002
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Balfour Cherrywood Village
              Business Management
              • Ms. Megan Carnarius, Executive Director
              • Ms. Sandy Christensen, Head of Operations
              Contact Information

              Principal

              • Ms. Megan Carnarius, Executive Director

              Customer Contact

              • Ms. Megan Carnarius, Executive Director
              • Mr. Shane Brown, Executive Director
              Additional Contact Information

              Fax Numbers

              • (720) 360-4501
                Other Fax
              • (303) 926-3000
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jini B

              01/11/2023

              My mother lived in memory care in the ******** facility of Balfour Senior Living and she passed away Christmas Eve, 2022. I cleaned out her apartment the following week, except for a rented hospital bed. I was surprised that rent for the month of ******* was withdrawn from her account. When I asked for a refund, I was told a 30 day notice has to be given, starting on the day of her death. I find this policy unconscionable but then was further appalled when I learned her apartment was rented out to someone else 16 days after her death (9 days into the month I supposedly paid for).The facility is beautiful, but beware. Their financial policies are exceptionally unfair and costly.

              Balfour Senior Living Response

              05/10/2023

              Jini, we are saddened by your loss and express our deepest condolences on behalf of the entire Balfour community. We welcome you to discuss this further with us by emailing ************************************

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.