Business ProfileforMcNurlin, Hitchcock & Associates P.C.

My experience has been a nightmare mix of egregious incompetence and dishonesty.1)They have been billing me for work that was never actually completed or professionally reviewed and were flat out lying about filing sales tax returns with the state. I have numerous emails documenting all this. They even accidentally copied me on an internal email admitting as much.2) When they finally did file what was needed with the state they filed things completely wrong and had us paying MUCH higher taxes than what we actually owed...UNBELIEVABLE! HOW ARE THEY LICENSED PROFESSIONALS? This was after 3 months of being in the dark and finally us voicing our frustration. Good thing we had a reputable firm review their work before we got in real trouble.3) They also botched our income tax returns. We were told we'd be getting a refund of a certain amount and two weeks later we get a blind email with our tax returns and the refund magically dropped by over 1/2. No call, no explanation, no nothing (except of course the bill for services).We have cut ties after 4 months of being jerked around. The only communication that was constant, was them trying to collect fees from us, but never showing us the actual details of the work that had (or hand't) been done. I wish they used a fraction of the time spent chasing me down for money actually and do their jobs correctly.We are small business owners who put our faith this firm. It's mind blowing that they could act so egregiously when there is real financial and legal liability at stake. We asked numerous times for documentation on what work had been done and requests for owner *** Hitchcock to just give us a call to help (or even just hear us out)....neither ever happened. Although, of course *** was there to try to send us one last invoice as a parting gift after we moved on and had to hire someone else to audit and redo all of their their work.Hard to believe that a licensed CPA could act in such a flagrantly incompetent way.