Charity Review

Issued: June 2017 Expires: June 2019

Rocky Mountain Human Services

Standards Not Met
 
(303) 636-5600 9900 E Iliff Ave, Denver CO 80231-3462 www.rmhumanservices.org
  1. Conclusions
  2. Purpose
  3. Programs
  4. Governance & Staff
  5. Fund Raising
  6. Tax Status
  7. Financial
Conclusions

Rocky Mountain Human Services does not meet the following 4 Standards for Charity Accountability.

Standard 7: Effectiveness Report - Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

Rocky Mountain Human Services does not meet this standard because:

The charity's Board of Directors did not receive a written report outlining its program evaluation results during the past year.

Standard 9: Fund Raising Expenses - Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

Rocky Mountain Human Services does not meet this standard because:

According to the charity's Audited Financial Statements for the fiscal year-ended June 30,2016, its total fundraising expenses ($186,801.00) were 44.98% of related contributions. (A related contribution is income received as a result of fundraising efforts.).

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Rocky Mountain Human Services does not meet this standard because:

The charity's most recent Annual Report to the public did not include a roster of the officers of the charity's Board of Directors, the amounts the charity spent on program service, fundraising, or administrative activities, or the total end-of-year net assets for the most recent fiscal year. 

Standard 18: Donor Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

Rocky Mountain Human Services does not meet this standard because:

The charity's website, http://www.rmhumanservices.org, does not provide access to the charity's privacy policy.

Purpose

[To improve] the health, self-sufficiency and quality of life for individuals who face challenges from developmental delays, cognitive and intellectual impairments, and military service.

Incorporated: 1991 in CO

Also Known As: Denver Options, Inc.

Programs

Rocky Mountain Human Services’ (RMHS) Life Skills and Support Services program provides care for adults and children with intellectual and developmental disabilities through Home and Community-based Services Waivers for developmentally disabled.  This program includes 24/7 home living arrangements, home health care, daily living skills coaching, and independent living support through the Children’s Extensive Waiver and Supported Living Services Waiver.  RMHS’ Life Skills and Support Services also provides residential services, respite, personal care, behavioral services, mentorship, transportation, hippotherapy, movement therapy, massage therapy, day habilitation, basic and enhanced homemaker services, supported employment, and community connections.  According the organization, in 2016, RMHS provided help to 1,628 adults with developmental disabilities.

RMHS’ Child and Family Services provides three programs that work with children and adolescents with developmental delays or disabilities, including autism.  The Early Intervention program provides child development services to infants and toddlers, and their families, in the areas of cognition, speech and communication, sensory and motor development, social and emotional development, and self-help skills.  The organization’s Children’s Clinical program provides assessment, consultation, and intervention services to infants, children, and adolescents under age nineteen, and children with autism spectrum disorder.  The Family Support Services program provides support for families who have children with developmental disabilities or delays with costs that are beyond those normally experienced to prevent out-of-home placements.  According to the organization, in 2016, RMHS’ Child and Family service programs helped 2,895 children with developmental delays and disabilities.  

RMHS’ Military & Veteran is three programs: Homes for All Veterans, Veterans Treatment Court, and Veteran Employment Services.  These programs provide workforce preparation, job placement, and stable housing services to Veterans who are homeless or at-risk of becoming homeless.  According to the organization, in 2016, RMHS’ Veteran Employment Services placed 128 homeless Veterans into employment.

   

For fiscal year-ended June, 30, 2016, Rocky Mountain Human Services' program expenses were: 

 

Service Coordination                                                           4,611,241

Behavioral Health Services                                                   766,741

Child and Family Services                                                  8,901,379

Life Skills and Support Services                                      12,106,289

Housing and Employment for Veterans                            3,669,334

Other Programs                                                                     4,334,530

Total Program Expenses                                              $34,389,514

Governance & Staff

Board Chair: Mr. Roger Schmitz Business Affiliation: Retired Banker

CEO: Ms. Shari Repinski, Interim Executive Director

Board Size: 13

Staff: 284

Fund Raising
Method(s) used: Direct Mail Appeals Grant Proposals Internet Appeals Planned Giving Arrangements Appeals via Social Media (Facebook, etc.) Other

% of Related Contributions on Fundraising: 44.98%

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

Financial

The following information is based on Rocky Mountain Human Services Audited Financial Statements for the fiscal year ending Thursday, June 30, 2016.

Source of Funds
State of Colorado $8,495,624
City and County of Denver $9,648,125
Medicaid $15,415,823
Other funding sources $707,731
Federal Grants $4,179,826
Contributions and grants $365,272
Recoveries (write offs) of contributions receivable $50,000
Billing revenue $570,904
Other revenue $307,499
Total Income: $39,740,804
 
Fusion Chart
 
Program Expenses: $34,389,514
Fundraising Expenses: $186,801
Administrative Expenses: $4,246,019
Total Expenses: $38,822,334
 
Income in Excess of Expenses: $918,470
 
Beginning Net Assets: ($1,825,005)
Ending Net Assets: ($906,535)
Total Liabilities: $16,792,358
Total Assets: $15,885,823


An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Standards Legend

  • Meets Standards IconMeets Standards
  • Standards Not Met IconStandards Not Met
  • Did Not Disclose IconDid Not Disclose
  • Review in Progress IconReview in Progress
  • Unable to Verify IconUnable to Verify
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Standard 1: Board Oversight


Description:

Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

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Standard 2: Board Size


Description:

Soliciting organizations shall have a board of directors with a minimum of five voting members.

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Standard 3: Board Meetings


Description:

An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

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Standard 4: Board Compensation


Description:

Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

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Standard 5: Conflict of Interest


Description:

No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation. Factors that will be considered when concluding whether or not a related party transaction constitutes a conflict of interest and if such a conflict is material, include, but are not limited to: any arm's length procedures established by the charity; the size of the transaction relative to like expenses of the charity; whether the interested party participated in the board vote on the transaction; if competitive bids were sought and whether the transaction is one-time, recurring or ongoing.

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Standard 6: Effectiveness Policy


Description:

Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

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Standard 7: Effectiveness Report


Description:

Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

Rocky Mountain Human Services does not meet meet this standard because:

The charity's Board of Directors did not receive a written report outlining its program evaluation results during the past year.

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Standard 8: Program Expenses


Description:

Spend at least 65% of its total expenses on program activities.

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Standard 9: Fund Raising Expenses


Description:

Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

Rocky Mountain Human Services does not meet meet this standard because:

According to the charity's Audited Financial Statements for the fiscal year-ended June 30,2016, its total fundraising expenses ($186,801.00) were 44.98% of related contributions. (A related contribution is income received as a result of fundraising efforts.).

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Standard 10: Accumulating Funds


Description:

Avoid accumulating funds that could be used for current program activities. To meet this standard, the charity's unrestricted net assets available for use should not be more than three times the size of the past year's expenses or three times the size of the current year's budget, whichever is higher.

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Standard 11: Audit Report


Description:

Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total annual gross income exceeds $500,000, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $500,000, a review by a certified public accountant is sufficient to meet this standard. For charities whose annual gross income is less than $250,000, an internally produced, complete financial statement is sufficient to meet this standard.

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Standard 12: Detailed Expense Breakdown


Description:

Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category.

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Standard 13: Accurate Expense Reporting


Description:

Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard.

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Standard 14: Budget Plan


Description:

Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

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Standard 15: Truthful Materials


Description:

Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part. Appeals that omit a clear description of program(s) for which contributions are sought will not meet this standard. A charity should also be able to substantiate that the timing and nature of its expenditures are in accordance with what is stated, expressed, or implied in the charity's solicitations.

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Standard 16: Annual Report


Description:

Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Rocky Mountain Human Services does not meet meet this standard because:

The charity's most recent Annual Report to the public did not include a roster of the officers of the charity's Board of Directors, the amounts the charity spent on program service, fundraising, or administrative activities, or the total end-of-year net assets for the most recent fiscal year. 

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Standard 17: Website Disclosures


Description:

Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

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Standard 18: Donor Privacy


Description:

Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

Rocky Mountain Human Services does not meet meet this standard because:

The charity's website, http://www.rmhumanservices.org, does not provide access to the charity's privacy policy.

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Standard 19: Cause Marketing Disclosures


Description:

Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000).

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Standard 20: Complaints


Description:

Respond promptly to and act on complaints brought to its attention by the BBB Wise Giving Alliance and/or local Better Business Bureaus about fund raising practices, privacy policy violations and/or other issues.