Managing Your Online Reviews -- What you can, can't and should NEVER do.
Does your company have a strategy to respond to customer reviews, or are you just not sure where to even begin? BBB knows that this world of "reviews" is daunting and we are here to help you figure it out and answer some critical questions:
Molly DiBianca: Young, Conaway, Stargatt & Taylor
Briana DiFebo: Marlette Funding
William Swain: Wilmington University
Lyle Wedell: Horizon Services