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Find a Location

Blue Haven Pools & Spas By Calvitti has 1 locations, listed below.

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    Business ProfileforBlue Haven Pools & Spas By Calvitti

    Pool Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/19/2008

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company provides custom inground pools.

    Business Details

    Location of This Business
    1941 Kirkwood Hwy, Newark, DE 19711
    BBB File Opened:
    8/19/2008
    Years in Business:
    70
    Business Started:
    1/1/1954
    Business Incorporated:
    12/20/1995
    Accredited Since:
    8/19/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • BLUE HAVEN POOLS & SPAS
    • CALVITTI POOLS & SPAS, INC.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Raymond Calvitti, President
    Contact Information

    Principal

    • Mr. Raymond Calvitti, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    For almost a year we have been asking the builder of our pool to honor their warranty and complete some minor repairs. For almost a year they have not completed these repairs, first by claiming lack of parts, then illness, and once we finally scheduled a date, not actually completing the repair. I believe this company is purposefully avoiding completion of repair they are required to do under the terms of the warranty and as evidenced in email with their personnel. During the build of the pool the owner threatened to not honor warranty. We had to hire a lawyer to have the job completed. The gag order on their initial service contract and threats to not complete warrantied work run afoul of consumer protection law. Initial demand letter from our lawyer is also attached. We would not have signed with this builder without the indicated warranty they are not honoring.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steve R

    1 star

    05/13/2022

    Everything is subcontracted , worse customer service, Dominic D. Lies and promises things they can't deliver on . Run from this company. They destroyed my sidewalk and won't fix. Complete nightmare to work with.

    Local BBB

    BBB Serving Delaware

    BBB Reports On

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