Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Sheridan Nissan has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSheridan Nissan

            New Car Dealers
            BBB accredited business

            Contact Information

            114 S DuPont Hwy

            New Castle, DE 19720-4181

            Visit Website
            (302) 326-6100

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/15/1995

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            114 S DuPont Hwy, New Castle, DE 19720-4181
            BBB File Opened:
            8/10/1995
            Years in Business:
            29
            Business Started:
            10/18/1994
            Accredited Since:
            11/15/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Sheehy Nissan
            Related Businesses
            Hours of Operation

            Sales

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 5:00 PM
            Su:
            Closed

            Service

            M:
            7:30 AM - 6:00 PM
            T:
            7:30 AM - 6:00 PM
            W:
            7:30 AM - 8:00 PM
            Th:
            7:30 AM - 6:00 PM
            F:
            7:30 AM - 6:00 PM
            Sa:
            8:00 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Ms. Darlene White, Controller
            • Mr. Joseph Sheridan, President
            • Mr. Chip Sheridan, Manager of Operations
            • Mr. Ed Crane, General Manager
            Contact Information

            Principal

            • Mr. Joseph Sheridan, President

            Customer Contact

            • Mr. Joseph Sheridan, President
            Additional Contact Information

            Fax Numbers

            • (302) 326-6125
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I recently visited this dealership to diagnose an issue with my 2022 Nissan Pathfinder. My vehicle has less than 20k miles and is still covered under the manufacturer's warranty. I have been encountering issues when refueling the vehicle. The frequency of the issues were increasing and I scheduled an appointment to have it diagnosed at this dealership. I left the vehicle there at 7:45 in the morning to be further inspected. Upon returning later that afternoon service advisor stated they simply checked for error codes and topped off the vehicle and could not duplicate the problem. I had asked if any further diagnosis was completed as I was sure there was an issue with the vehicle as it is a well documented concern for my model year. Advisor said no additional diagnosis was performed. I do not believe they exhausted all efforts in looking into my concerns as well as providing repairs/solutions.
            Read More
            Read 7 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Diane M

            03/21/2024

            Went to Sheridan Nissan for an oil change. They said everything was good except I needed to replace the lower control arms and tie rods ends on my car IMMEDIATELY or I could lose my steering. Scared me to death. The price they quoted was $1928. I'm a senior citizen live on social security. Drove home very slowly scarred Of being in an accident on the way home. They did not put the correct grade of oil I'm my car. My resivores were totally empty tho the paperwork stated they were full. Had to refill them myself. Took my car to another mechanic the next day and he took pictures of everything and showed me and said my car was good. So they did not perform the work they should have done on my car and scared me to death. Will never visit their dealership again. In the past I have purchased brand new vehicles from them including my current vehicle. They are trying to ripp people off.

            Local BBB

            BBB Serving Delaware

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.