Business Profilefor21st Century Insurance

I have auto and home insurance with Farmers Insurance in FL. Farmers has decided to no longer insure in FL, and I got notices in the mail stating that auto would end 2/28 and home would end 3/14. Optional policies for both auto and home were offered through different companies. I reviewed the new quotes and because my rates for both would have doubled, I decided to purchase insurance elsewhere. On 2/2, I purchased auto insurance from Progressive. When I went on the Farmers website to get contact info to cancel my current policy effective immediately, I saw an auto policy with Bristol West (a subsidiary of Farmers) that would be effective to start 2/28. I attempted many times to contact Mr. *********** and one of his associates Alexis Martin, by email, phone, and via the Farmers website to inquire about this policy. They never responded to any of my attempts at contact. I then called the main Farmers number and found out that unbeknownst to me, Jon *********** signed me up for an auto policy with Bristol West. I was told it was something I was supposed to have opted out of had I not wanted it. Farmers cancelled my existing auto policy that was ending on 2/28, but they said they could not assist with cancelling the Bristol West policy that would start 2/28, and only the local Farmers agent could do it. They tried reaching out to him while I was on the phone on 2-3 different occasions and each time said they couldn’t reach him. I then called Bristol West several times. Each time I was told over and over I could not cancel the policy on my own and *** ********* had to do it. And then no follow up from Jon *********** again. I finally called Bristol West again yesterday and after much demanding and me in tears the policy was cancelled internally. I am fearful now that I have home insurance with Slide, that *** ********* may have signed me up for, again without my knowledge. That is something I am looking into today. Without any assistance from *** ********* or his team.