Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ChristianaCare has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ChristianaCare

      4755 Ogletown Stanton Rd Newark, DE 19718-2200

      BBB Accredited Business
    • ChristianaCare

      14 Carriage Path Chadds Ford, PA 19317-9194

    • ChristianaCare

      501 W 14th St PO Box 1668 Wilmington, DE 19801-1013

      BBB Accredited Business
    • ChristianaCare

      PO Box 1668 Wilmington, DE 19899-1668

      BBB Accredited Business
    • ChristianaCare

      2600 Glasgow Ave Newark, DE 19702-4773

      BBB Accredited Business

    Business ProfileforChristianaCare

    Hospital
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.56/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/15/1998

    Years in Business: 121

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    ChristianaCare has 21 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ChristianaCare

        4755 Ogletown Stanton Rd Newark, DE 19718-2200

        BBB Accredited Business
      • ChristianaCare

        14 Carriage Path Chadds Ford, PA 19317-9194

      • ChristianaCare

        501 W 14th St PO Box 1668 Wilmington, DE 19801-1013

        BBB Accredited Business
      • ChristianaCare

        PO Box 1668 Wilmington, DE 19899-1668

        BBB Accredited Business
      • ChristianaCare

        2600 Glasgow Ave Newark, DE 19702-4773

        BBB Accredited Business
      Location of This Business
      4755 Ogletown Stanton Rd, Newark, DE 19718-2200
      BBB File Opened:
      9/1/1991
      Years in Business:
      121
      Business Started:
      6/1/1902
      Accredited Since:
      9/15/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Christiana Care Care Now Medical Aid Units
      • Glasgow Medical Center LLC
      • Christiana Care Health System
      Business Management
      • Dr. Janice E. Nevin, President & CEO
      • Ms. Karen Browne, Vice President of Communications
      • Ms. Natalie Dyke, Special Gifts Officer
      • Ms. Denise Barbee, Patient Advocate
      • Ms. Manasi Karnik, Patient Advocate
      • Dr. Andand Panwalker, Vice President
      Contact Information

      Principal

      • Dr. Janice E. Nevin, President & CEO

      Customer Contact

      • Ms. Karen Browne, Vice President of Communications
      • Ms. Manasi Karnik, Patient Advocate
      Additional Contact Information

      Fax Numbers

      • (302) 836-1906
        Other Fax

      Phone Numbers

      Customer Complaints

      36 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/23/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I received care in the emergency department of Christiana care Wilmington hospital on 7/23-7/24. When i received the bill I requested an itemized one. I checked over it and I was charged for items I did not receive as well as incorrectly coded for items that were not medications but were charged as such. I called and requested them to review the bill. I had a few questions on some of the codes and they directed me to another department who never returned my call. I called back multiple times requesting they put a hold on my account as a bill can’t be due or overdue if it is in review. They refused. I then was told they had removed a few items and would resubmit to insurance. I received another call stating that the amount was the same and the bill I received was EXACTLY the same. They removed nothing. And it is now facing collections though my issues have yet to be resolved in any way.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Beth W.

      5 stars

      01/11/2024

      I had an afternoon appointment at this place for phlebotomy. It was very nice and clean (elevator in good shape) I would recommend taking the stairs. A sign in sheet but you can make an appointment ahead of time and they will take you straight back. One paper to sign and put my insurance card on file!!! Leave the bandage and wrapping on for a couple hours or more

      Local BBB

      BBB Serving Delaware

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.