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Find a Location

Ashburn Homes has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ashburn Homes

      872 Walker Rd Ste A Dover, DE 19904-2700

      BBB Accredited Business
    • Ashburn Homes

      20238 Coastal Hwy Fl 2 Rehoboth Beach, DE 19971-8066

      BBB Accredited Business

    Business ProfileforAshburn Homes

    Home Builders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/5/2018

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Ashburn Homes is a family-run new home construction company.  The company builds in Kent and Sussex Counties, Delaware, and provides customized floor plan options.   

     

    Business Details

    This is a multi-location business.

    Find a Location

    Ashburn Homes has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ashburn Homes

        872 Walker Rd Ste A Dover, DE 19904-2700

        BBB Accredited Business
      • Ashburn Homes

        20238 Coastal Hwy Fl 2 Rehoboth Beach, DE 19971-8066

        BBB Accredited Business
      Location of This Business
      872 Walker Rd Ste A, Dover, DE 19904-2700
      BBB File Opened:
      9/22/2003
      Years in Business:
      16
      Business Started:
      6/1/2007
      Business Incorporated:
      6/1/2007
      Accredited Since:
      6/5/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Tony Ashburn & Sons, Inc.
      • Ashburn Homes Inc.
      Business Management
      • Mr. Jordan Ashburn
      • Ms. Terry Hall, Accounting Manager
      Contact Information

      Customer Contact

      • Ms. Terry Hall, Accounting Manager
      Additional Contact Information

      Fax Numbers

      • (302) 677-1872
        Primary Fax

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/28/2022

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I went to closing on my property on 12/10/21. The builder is Ashburn Homes they have a warranty that covers the home for 1 year form date of purchase. I have been emailing to have them come and address some of the issues all along the warranty representative telling me that they are not as big as Ryan Homes and that they were addressing other issues with other homes and would get to mine. I have windows that are leaking, and they said it's within the industry standard. I have a roof with no shingles or not property installed shingles and they said it is an act of nature. The company has been dragging their feet in hopes that my warranty would run put and they would not have to fix the items. I have asked for the warranties from companies that did they work, and they state they do not have any. They have failed to let me know who did what on the house.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kareese S

      1 star

      12/21/2023

      BEEN IN MY HOME OVER A YEAR AND NEIGHBORS STARTING MAKING COMPLAINTS AFTER I ENCOUNTERED AN AUTO ACCIDENT NEAR MY HOME. ASHBURN HAS BEEN THREATENING TO TAKE OVER THE PROPERTY BASED ON THESE ACCUSATIONS WITHOUT ANY PROOF. I HAVE TRIED TO SMOOTH THINGS OVER WITH MY NEIGHBOR SINCE MY ACCIDENT BUT SHE IS NOT UNDERSTANDING OF MY OWN SITUATION AND I FEEL DISCRIMINATED AT THIS POINT AND WOULD LIKE SOMETHING TO BE DONE. IT IS A HARD ECONOMY AND I AM A FULL ADULT. NOTHING THAT CANT BE TALKED OUT BETWEEN TWO NEIGHBORS BUT I WILL NOT ALLOW THEM TO CONTINUE WITH THESE COMPLAINTS SO I CAN GET REMOVED FROM MY HOME. I WILL GO TO THE HIGHEST EXTENT TO GET THIS RESOLVED.

      Ashburn Homes Response

      12/22/2023

      In response to your complaint. 

      1. You live in a rental, which is owned by Ashburn Rentals not Ashburn Homes.

        So, Ashburn Homes has nothing to do with your complaint.

      2. The 7 day notices you received were on complaints we received about noise at your home. Which is a city of Dover noise ordinance violation.

      3. And smoking in your house which are lease violations.

      4. Complaints have been received by multiple neighbors. 

      We are trying are to look out for the health and safety for the whole community and our residents.

       

       

      Local BBB

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