BBB Accredited Business Profile

Troy Granite

Troy Granite

(302) 292-1750

Troy Granite

11 years in business
Headquarters
711 Interchange Boulevard
Newark, DE 19711
Fax Numbers
  • (302) 292-1798
Additional Phone Numbers
  • (866) 336-7575
Additional Email Addresses
  • info@troygranite.com
BBB File Opened: 02/21/2007
Business Started: 01/01/2006
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Harry Guclu, District Manager-VP
  • Mr. Mustafa Tuncer
Products & Services
Granite Counter top, , Quartz, Marble, , Onyx,, Porcelain Tile, Ceramic Tile floor,, Hardwood Flor , Cabinet, , Fireplace, , Bathroom Vanity,, Counter Top, Fireplace , Bath Top Surroundings, Vanity , Stainless Steel Sinks, Porcelain Sinks, Vessel Sinks, Faucets, Cabinets, Floor, Tile, Back Splash , Custom Granite Desk , Custom Table Tops
Alternate Business Names
  • Troy Granite Inc.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Master, Visa, Check, Cash, Discover
Refund & Exchange Policy: 

Per the company:

"Buyer agrees to pay %50 of the total Price as a Non-Refundable down payment upon signing the agreement. Balance Due must be paid in full on the date of installation. Buyer may cancel the agreement within three (3) days of the Effective Date without penalty only by providing written notice to TG or in-person at the Troy Granite Showroom. Any Cancellations by Buyer after completion of tempting Troy Granite shall retain $350 as a processing fee, any return of Buyer funds shall be provided by Troy Granite check and mailed to the Buyer within 2-4 weeks of cancellation." 

A+

Overview

This company sells various kinds of Solid Counter Tops, including Kitchen, Vanity, Fire Place Surroundings, and Bath Top Surroundings.  It also provides Cabinet, Flooring, Back Splash, Complete Kitchen and Bathroom Renovation, and General Contractor Services 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Troy Granite

Troy Granite

BBB ACCREDITED SINCE 02/21/2007

Customer Review Rating:

57%
43%

Composite Score: