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          Find a Location

          DEXSTA Federal Credit Union has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • DEXSTA Federal Credit Union

              300 Foulk Rd Ste 100 Wilmington, DE 19803-3819

              BBB Accredited Business

            • DEXSTA Federal Credit Union

              1310 Centerville Rd Wilmington, DE 19808-6220

              BBB Accredited Business

            • DEXSTA Federal Credit Union

              110 Sandhill Dr Middletown, DE 19709-5806

              BBB Accredited Business

            • DEXSTA Federal Credit Union

              200 Powder Mill Rd Bldg E444 Rm 108 Wilmington, DE 19803-2907

              BBB Accredited Business

            • DEXSTA Federal Credit Union

              1 Possum Park Mall Newark, DE 19711-5591

              BBB Accredited Business

            Business ProfileDEXSTA Federal Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            300 Foulk Rd Ste 100

            Wilmington, DE 19803-3819

            Visit Website
            (302) 571-0522

            Want a quote from this business?

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/30/2006

            Years in Business: 86

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            DEXSTA Federal Credit Union is a local, full-service credit union serving clients throughout New Castle County, Delaware and Cecil County, Maryland.  Specific services include:

            • Business and Personal Checking and Savings Accounts
            • Personal Loans
            • Auto Loans
            • Home Loans
            • Education Lending
            • VISA Credit Card Services
            • IRAs

            The credit union is insured through NCUA, and is a member of the Cooperative Credit Union Association (CCUA), New Castle County Chamber of Commerce, Middletown Area Chamber of Commerce, and the Cecil County Chamber of Commerce. 

            Business Details

            This is a multi-location business.

            Find a Location

            DEXSTA Federal Credit Union has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • DEXSTA Federal Credit Union

                300 Foulk Rd Ste 100 Wilmington, DE 19803-3819

                BBB Accredited Business

              • DEXSTA Federal Credit Union

                1310 Centerville Rd Wilmington, DE 19808-6220

                BBB Accredited Business

              • DEXSTA Federal Credit Union

                110 Sandhill Dr Middletown, DE 19709-5806

                BBB Accredited Business

              • DEXSTA Federal Credit Union

                200 Powder Mill Rd Bldg E444 Rm 108 Wilmington, DE 19803-2907

                BBB Accredited Business

              • DEXSTA Federal Credit Union

                1 Possum Park Mall Newark, DE 19711-5591

                BBB Accredited Business
              Location of This Business
              300 Foulk Rd Ste 100, Wilmington, DE 19803-3819
              BBB File Opened:
              9/16/1988
              Years in Business:
              86
              Business Started:
              5/12/1937
              Accredited Since:
              9/30/2006
              Type of Entity:
              Corporation
              Alternate Business Name
              • DEXSTA FCU
              Business Management
              • Mr. Jerry King, C.E.O.
              • Mr. Michael Reilly, Loan Officer
              • Ms. Hayley Miller, Marketing Coordinator
              Contact Information

              Principal

              • Mr. Jerry King, C.E.O.
              • Ms. Hayley Miller, Marketing Coordinator

              Customer Contact

              • Mr. Jerry King, C.E.O.
              • Ms. Hayley Miller, Marketing Coordinator
              Additional Contact Information

              Fax Numbers

              • (302) 225-0619
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/14/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              On July 8, 2023, I notice from my banking app that there was a charge pending. It was due to post on the same day but hadn't yet. At 12:21, I sent my husband to the Middletown branch of Dexsta, which is a shared branch of our credit union, to deposit the appropriate amount of funds to eliminate a $30 fee. My husband reached the bank before the Saturday closing hours of 1:00 pm.. He was not allowed admittance to complete a transaction because the shared banking stopped at 12:00. No where does it state separate banking hours that I could find. If they would've allowed my husband to complete the transaction, we wouldn't have been charged the $30 fee.
              Read More
              Read 3 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Joshua W

              01/10/2024

              Dexsta Federal Credit Union is a terrible credit union overall. Banking here has been a PITA but my current car loan goes through them so I cannot close the account u til it’s paid off. Each time I call to make a car payment I have to jump through so many hoops just to get verified to send them a payment, most of the time this is a difficult task as no one seems to want to help and their communication is poor overall. Sure there’s good day but those are uncommon, the vast majority of visits and calls leaves me frustrated and trying to solve my problems on my own. From having tellers and customer service reps who aren’t willing to help to being understaffed (thanks Covid) to not being able to speak with a manager/supervisor this place is run horrible and upper management should take a comb down through the chain and get rid of some folks. All in all I’d give this place no stars for a rating and hope this feedback keeps others from some headache.

              DEXSTA Federal Credit Union Response

              01/11/2024

              Hi Joshua! This isn't the type of experience we'd like you to have and we sincerely apologize for any inconvenience it may have caused. We have a variety of different ways that you are able to make a auto loan payment including cash, check, ACH, over the phone, in person, and through our website! We hope this was helpful to you. If you have any more questions or need further assistance, I invite you to call us at 302-571-0522.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Delaware

              More Info on Local BBB

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