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Find a Location

Frank Devonshire General Contractors & Roofing Inc. has 1 locations, listed below.

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    Business ProfileforFrank Devonshire General Contractors & Roofing Inc.

    General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1429 Spruce Ave, Wilmington, DE 19805-1337
    BBB File Opened:
    3/12/1998
    Years in Business:
    41
    Business Started:
    1/1/1983
    Business Incorporated:
    9/21/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Franklin Devonshire, Owner
    • Ms. Patti Devonshire, Office Manager
    Contact Information

    Principal

    • Mr. Franklin Devonshire, Owner

    Customer Contact

    • Mr. Franklin Devonshire, Owner
    Additional Contact Information

    Fax Numbers

    • (302) 998-3326
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Devonshire construction was hired to renovate the entire interior of the house I own. The renovation which was supposed to be less than a year went on for years and the project manager overseeing the renovation allowed shoddy work to be done and had to hire other contractors to consult and to come in and tell me what was wrong with the installations. After bringing this to Mr. Devonshire‘s attention to promise to radiate all these issues and did make some attempts but currently I have mold, growing in my house from improper basement construction practices, mold in my bathroom and walls from improper construction practices. The paint is peeling, in just about every room. I have told Mr. Devonshire about the things that need to be mediated, and his attempts are futile because the employees that come back to remediate it are in capable of doing proper construction practices as noted from contractor statements and Mr. Devonshire on crew told me what needed to be remediating and nothing has been done properly. I am now out over $150,000 in renovation cost and I have health threatening mold growing in my basement which was the primary concern for the remodel, and Frank Devonshire assured me that it will be taken care of. he has not gotten back to me the last few weeks because the warranty for the work and September 1 edits things do not get remediated to a state livable home. If no reply or plan to remediate is reached, I have legal counsel standing by for litigation. I have contacted Devonshire construction dozens of times by phone text and email still with no resolution as of today August 8, 2023.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark A

    1 star

    12/26/2023

    The front end of the company is poorly run. They are very unorganized. They often blame others for their inability to get things done. The quality of the work done was acceptable for the most part. The tile work was done beautifully. However, it does not make up for the total lack of organization and getting the job completed. No one ever knew who was on the job, if they were on the job. I would stop by random times to see what was being done, and all too frequently no one was even working. Frank never knew what was going on. i would never recommend them to anyone. I never could trust anything I was told by him or Alexis because they were totally clueless, or just outright lied about what was going on. I later received letters from sub-contractors to place liens on my house for not being paid. So I can only assume that he doesn't have a very good reputation with them either. I had to make calls to them to address the issue since he was paid well in advance to cover these bills. I had to hold the last payment to finally get the rest of the work done. Just too poorly run to recommend them to anyone.

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    BBB Serving Delaware

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