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          Find a Location

          WSFS Bank has 55 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • WSFS Bank

              500 Delaware Ave Wilmington, DE 19801-1490

              BBB Accredited Business

            • WSFS Bank

              120 W Camden Wyoming Ave Camden Wyoming, DE 19934-1118

              BBB Accredited Business

            • WSFS Bank

              838 Market st Wilmington, DE 19801

              BBB Accredited Business

            • WSFS Bank

              1000 Rocky Run Parkway Wilmington, DE 19803

              BBB Accredited Business

            • WSFS Bank

              19339 Coastal Hwy Rehoboth Beach, DE 19971-6194

              BBB Accredited Business

            Business ProfileWSFS Bank

            Bank
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            500 Delaware Ave

            Wilmington, DE 19801-1490

            Visit Website
            (302) 792-6000

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            Customer Reviews

            1.53/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            56 complaints closed in last 3 years

            26 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/15/1998

            Years in Business: 192

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            WSFS Bank has 55 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • WSFS Bank

                500 Delaware Ave Wilmington, DE 19801-1490

                BBB Accredited Business

              • WSFS Bank

                120 W Camden Wyoming Ave Camden Wyoming, DE 19934-1118

                BBB Accredited Business

              • WSFS Bank

                838 Market st Wilmington, DE 19801

                BBB Accredited Business

              • WSFS Bank

                1000 Rocky Run Parkway Wilmington, DE 19803

                BBB Accredited Business

              • WSFS Bank

                19339 Coastal Hwy Rehoboth Beach, DE 19971-6194

                BBB Accredited Business
              Headquarters
              500 Delaware Ave, Wilmington, DE 19801-1490
              BBB File Opened:
              2/1/1974
              Years in Business:
              192
              Business Started:
              1/1/1832
              Accredited Since:
              4/15/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Bryn Mawr Trust
              • First National Bank of Wyoming
              • Wilmington Savings Fund Society, FSB
              • Cash Connect ATM Solutions by WSFS Bank
              • WSFS Financial Corporation
              Business Management
              • Mr. Mark Turner, Executive Chairman
              • Ms. Sharon Croft, Administrative Assistant
              • Mr. Rodger Levenson, CEO
              • Ms. Kyle Kelly, AVP. VoC Program Manager
              • Ms. Vernita L. Dorsey, Director of Community Relations
              • Mr. Glen Outten, Senior Vice President
              Contact Information

              Principal

              • Ms. Sharon Croft, Administrative Assistant
              • Mr. Rodger Levenson, CEO

              Customer Contact

              • Ms. Kyle Kelly, AVP. VoC Program Manager
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              56 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/26/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I have navy federal credit union and used my account to send money to my nice through Zelle. Her bank is WSFS which is the business the complaint is for. I sent 303.74 my bank sent the money and WEFS says they haven’t received it. It’s been days and the money has already left my account and shows delivered. My bank confirmed and WSFS is telling us it’s lost and they can’t help further and to wait 30 days. WSFS was rude and according to Zelle WSFS has the money and isn’t being truthful about it. I disputed with my bank but because Zelle is a third party they can’t guarantee I will get my money bank at all. Wsfs refuses to help at all even though they hired them as a third party. I called Zelle and they confirmed the money was deposited when my bank said it was. Zelle told me to dispute because the bank is doing something wrong and could be a scam.
              Read More
              Read 55 More Complaints

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Holly S

              02/06/2024

              Our loan was put under WSFS bank and they are by far the worst. We have tried to set up auto pay multiple times and every month the money is not taken out. If you are not paying attention, you will be hit with tons of late fees. Luckily we are paying attention and always pay our bills on time. Then when the money is not taken, we are locked out of our online account every month! On top of it all they are east cost time and we are on the west coast. This means that every month when their joke of website locks us out, we cannot even call them. We have to call from work! They then make me call my husband at work to approve them talking to me.....every month no matter how many times he approves. It is almost like they are intentionally making it difficult for their clients to pay their bill in order to charge late fees. If you are with this bank you will want to pay very close attention or you may be dealing with late fees.
              Read 14 More Customer Reviews

              Local BBB

              BBB Serving Delaware

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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