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Find a Location

Barclays Bank Delaware has 32 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Barclays Bank Delaware

      125 S West St Wilmington, DE 19801-5014

      BBB Accredited Business
    • Barclays Bank Delaware

      1007 Orange Street Wilmington, DE 19801

      BBB Accredited Business
    • Barclays Bank Delaware

      PO Box 26182 Wilmington, DE 19899

      BBB Accredited Business
    • Barclays Bank Delaware

      PO Box 8801 Wilmington, DE 19899-8801

      BBB Accredited Business
    • Barclays Bank Delaware

      PO Box 8885 Wilmington, DE 19899

      BBB Accredited Business

    Business ProfileforBarclays Bank Delaware

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Barclays Bank Delaware would like to work with you.

    Please contact a member of our Office of the President at the following:  
    Email: [email protected]
    Phone:   1-866-750-6031
    Mail:       Office of the President                
    PO Box 8885                
    Wilmington, DE 19899-8885

    Please understand that you can file a complaint with the BBB now or at any time during this process.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.04/5stars

    Average of 414 Customer Reviews

    Customer Complaints

    2,740 complaints closed in last 3 years

    906 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2001

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Barclays Bank Delaware has 32 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Barclays Bank Delaware

        125 S West St Wilmington, DE 19801-5014

        BBB Accredited Business
      • Barclays Bank Delaware

        1007 Orange Street Wilmington, DE 19801

        BBB Accredited Business
      • Barclays Bank Delaware

        PO Box 26182 Wilmington, DE 19899

        BBB Accredited Business
      • Barclays Bank Delaware

        PO Box 8801 Wilmington, DE 19899-8801

        BBB Accredited Business
      • Barclays Bank Delaware

        PO Box 8885 Wilmington, DE 19899

        BBB Accredited Business
      Headquarters
      125 S West St, Wilmington, DE 19801-5014
      BBB File Opened:
      1/11/2001
      Years in Business:
      23
      Business Started:
      10/24/2000
      Business Incorporated:
      10/24/2000
      Accredited Since:
      1/31/2001
      Type of Entity:
      Corporation
      Alternate Business Name
      • Barclaycard US
      Business Management
      • Mr. Larry Drexler, Chief Privacy Officer
      • Ms. Ann-Marie Archino
      • Ms. Jenn Cho, Director of Community Relations
      Contact Information

      Customer Contact

      • Mr. Larry Drexler, Chief Privacy Officer
      • Ms. Ann-Marie Archino
      Additional Contact Information

      Fax Numbers

      • (866) 823-8178
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2,740 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/02/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      My account was hacked through Pay Pal and my identity stolen. As a result the hacker has attempted to apply for several credit cards. I recently received notice from Barclays stating a JetBlue Mastercard was submitted. The application has NO PHONE NUMBER for the applicant to call. I contacted several different departments at Barclays to include applications, fraud department, customer service you cannot reach if you do not have a cc. I have received no assistance. The application # 94275616 date of application 22 Feb 2024, the name applied was Dorothy Carte. The application also failed to inform me of which credit reporting agency they utilized. I am requesting this inquiry be expunged from all credit reporting agencies, as well as Barclays. I am also requesting a fraud alert be placed on anything with my social security or name Barclays utilizes. Thank you
      Read More

      Customer Reviews

      414 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christine B

      1 star

      04/08/2024

      I applied for a credit card in December, when I received the credit card and activated it I was unable to use it. So, I called them directly and explain the problems. During the phone call, customer service said they activated the card. After which I attempted to use it a few more times. Each time it was rejected. I received billing for the credit card and it has dinged my credit score. I've still been unable to use the card. I paid the bill to clear my credit score. At this point I'm now out of there's 60 day window. I called again, the automated system said my card hadn't been activated! I asked for a refund and I asked for my card to be canceled. They said you're outside of the 60 day window, we can cancel your card but we certainly cannot refund your money. My cards never been activated, but I've been charged and my credit's been dinged. Very unprofessional, very unethical, rather embarrassing to try and repeatedly use a card that does not work after phone calls and electronic automation. I do not recommend. Dr Christine Bakke

      Local BBB

      BBB Serving Delaware

      BBB Reports On

      BBB reports on known marketplace practices.

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