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          Find a Location

          Enterprise Roofing & Sheet Metal Co. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforEnterprise Roofing & Sheet Metal Co.

            Roofing Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/1/1973

            Years in Business: 98

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            A family owned business since 1926! We specialize in roof replacement and repairs. We also offer window installation, contracting work, as well as sheet metal fabrication. 

            Products & Services

            This company offers roofing, sheet metal, siding, gutters and windows.

            Business Details

            This is a multi-location business.

            Find a Location

            Enterprise Roofing & Sheet Metal Co. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              1/1/1937
              Years in Business:
              98
              Business Started:
              1/1/1926
              Accredited Since:
              6/1/1973
              Type of Entity:
              Corporation
              Business Management
              • Mr. Stefan M. Neumeister, President
              Contact Information

              Principal

              • Mr. Stefan M. Neumeister, President

              Customer Contact

              • Mr. Stefan M. Neumeister, President
              • Mr. Steve Hemmelgarn, Vice President
              Additional Contact Information

              Fax Numbers

              • (937) 298-4516
                Primary Fax

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/12/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I hired Enterprise for a full roof replacement on a house I recently purchased. Based on past experiences, I made my expectations clear, and was sure to verify that certain tasks, such as properly cutting and sealing flashing into the mortar joints, would be taken care of. All trust was lost on the first day of the install when I had to call out the salesman repeatedly as the roofers had started laying shingles before properly putting ice and water around the roof penetrations and chimney. I also paid extra for roof deck vents to be installed, but the roofers had no experience installing them and completed all installs incorrectly. After finishing the work, there were multiple issues which the roofers and Enterprise had clearly thought I wouldn't notice. I agreed to pay 90% of the invoice with the remaining 10% to be paid once all issues were addressed. Enterprise did work with me to attempt to fix the issues, which I appreciated, but even after 5 return trips, all have not been fixed. When I provided them with additional pictures, they told me that the roof is fine and that they would pursue a lien against the house if I did not pay the remaining balance, despite the work not being completed per our contract. With that, I'm left with a damaged roof with multiple issues remaining, which Enterprise refuses to address. To summarize: Enterprise has been paid in full and on time. Enterprise has not fulfilled their end of the contract. Enterprise has claimed that the roof warranty is no longer valid. Enterprise advertises that they "get the job done right the first time," but issues remain even after 5 return trips. The remaining issues include: - Damaged and torn shingles in various areas, including valleys - Damaged metal drip edge due to overshot nails and poor workmanship, including (3) improperly installed gutter hangers - Deck air vents not installed per manufacturer instructions - Mortar not cut for flashing - Unsealed flashing nails
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB of Dayton and Miami Valley

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