Business ProfileforCreative Lawn & Landscaping

Original estimate given 3/2/22, work was started and 1st part of job was completed by approx 3/17/22. Was satisfied with the prompt reply to any questions or messages I had up to this point, gave them a good review when requested by **** ***** (owner of Creative L&L). But when I questioned about the water pooling on the new paver patio he said did not immediately reply. Then the trees were ready for planting and that is where the problems started happening- we were told that the trees would be 3-4ft apart (wanted them for privacy) and when they were being installed and my husband questioned them he was told THEY WERE 3-4ft apart, when actually they are 7+ft apart! No privacy even when grown. I was told to mark the PROPERTY LINE and I put flags out on the property line with a text to **** ***** that they were marked for PROPERTY only NOT PLACEMENT. The 8 trees are placed to the last PROPERTY marker making them farther apart then the 3-4ft as told and expected. I started texting and calling (leaving msgs from May 2022 thru 1/23) and one of the first replies I received I was told he was busy and would get there next week to look at issues. The next reply was telling me to water the trees because I was questioning the brown on some of them, but we had rain & then was told it could have been too much water?????. I was told there was a YEAR WARRANTY! I did not receive another reply from 7/2022, I have left numerous text msgs and phone calls with no answer. Corner of my patio fills with water when it rains and my trees will not provide the privacy (due to spacing) which was the REASON FOR THE 8 TREES! It seems after I paid them over $10,000 I no longer mattered nor did the job they did!!! ** I am worried that the work to fix this problem would not be QUALITY since they have not answered previous attempts.