Business ProfileforMcAfee Heating & Air Conditioning

First of all William, I’m not an idiot. McAfee installed a new AC and furnace about 7 years ago. We had problems with the AC. The coil leaked and was replaced, a valve leaked and was replaced and another time, the condenser needed cleaning. We had the AC serviced early in the season last year to forestall any problems and didn’t use the AC until sometime later. The AC failed to function and we were told by their lead technician that he thought he knew what the problem was but needed to come back the next day. He never came. I called McAfee and was referred to Mr. Mcafee’s son who told me that the AC was toast as stop leak was in the system. He passed me off to his installation manager who said that we should update our system, AC and furnace, as it was outdated and offered the new system at $12000, which according to him, was a good deal. I said the furnace was fine, we only needed the AC. I asked to talk to Mr. McAfee but never had the opportunity. During this time it was very hot and we needed AC. We replaced the AC with another company. This never was about money, it’s about integrity and honesty. Why write this now after a year? I debated, perhaps hoping that I would have that opportunity to talk to Mr. McAfee.