This Business Is Not BBB Accredited

Nationwide Biweekly Administration, Inc.

Nationwide Biweekly Administration, Inc.

(800) 564-5693

Nationwide Biweekly Administration, Inc.

24 years in business
Headquarters
855 Lower Bellbrook Rd
Xenia, OH 45385
Additional Phone Numbers
  • (866) 337-7244
  • (866) 439-3366
  • (855) 418-3999
BBB File Opened: 08/31/1998
Business Started: 01/01/1993
Business Started Locally: 06/01/2002
Business Incorporated: 06/10/2002 in OH
Type of Entity
Corporation
Business Management
  • Mr. Daniel S. Lipsky, President
  • Ms. Sherry Ann Scott, Vice President of Administration
Business Category
  • Financial Services
  • Mortgage Lenders
  • Financing Consultants

Additional Information
  • If you are a customer of Nationwide Bi-weekly Administration (NBA) and have any concern about your service, please contact the Customer Relations Unit directly at (800) 564-5693.
Products & Services
This company offers life insurance and mortgage protection services and bi-weekly payments. In addition, the company reports a third party is ensuring Nationwide BiWeekly Administration customers are aware of a debt minimizing software, mySmartPay Wealth Solution. On July 20, 2016, A Nationwide BiWeekly Administration representative indicated a Utah based Client Connect Servicing, LLC owns the private label for the software.
Alternate Business Names
  • NBA
  • Interest Minimizer
  • Loan Payment Administration
  • Term Reducer
  • Synergistic Payment Processing
  • Standard Payment Processing

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
158

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Additional Information

On November 25, 2015, the company reported: "Due to the recent temporary suspension of NBA's biweekly program, we are experiencing extremely high call volume and may not be able to provide immediate assistance. Please email consumeraffairs@nbabiweekly.com and provide your enrollment number, telephone number, and best time to contact you. Your email will be responded to as soon as possible."

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Nationwide Biweekly Administration, Inc. include:

  • 345 complaints filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Nationwide Biweekly Administration, Inc.

This Business Is Not BBB Accredited

Nationwide Biweekly Administration, Inc.

Customer Review Rating:

12%
79%

Composite Score: